HP 1300, 1300N Printer software problems

Printer software problems

ProblemSolution

A printer driver for the HP LaserJet 1150 or the

HP LaserJet 1300 printer is not visible in the Printer folder

●Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1150 or HP LaserJet 1300 and click Uninstall. Turn the printer off. Install the printer software from the CD-ROM. Turn the printer back on.

Note

Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon and select Close or Disable.

●Try plugging the USB cable into a different USB port on the PC.

●If you are trying to print to a shared printer, in the Windows system tray, click Start, select Settings, and select Printers. Double-click the Add Printer icon. Follow the instructions in the Add Printer Wizard.

An error message was displayed during the software installation

Note

Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon and select Close or Disable.

●Check the amount of free space on the drive where you are installing the printer software. If necessary, free up as much space as you can, and reinstall the printer software.

●If necessary, run the Disk Defragmenter, and reinstall the printer software.

The printer is in Ready mode, but nothing prints

Note

Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon and select Close or Disable.

●Print a Demo page. Press the Go button to print a Demo page.

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