Troubleshooting

Forgotten the IP Address or Password

Tip

Problem

Solution

Number

 

 

 

 

 

The network connection is not working properly.

Try the following procedures:

For the indicated port, verify that both ends of the cabling, at the switch and the connected device, are secure.

Verify the connected device and switch are both powered on and operating correctly.

Verify the connected devices comply with the appropriate IEEE 802.3 standard, including transmission of the Link signal.

If the other procedures don’t resolve the prob- lem, try using a different port or a different cable.

Forgotten the IP Address or

Password

If you have forgotten the switch’s IP address or administration password you can return the switch to its factory default state by doing the following:

1.Remove the power adapter from the back of the switch.2.Remove all cables from the front-panel ports.3.Connect port 1 to port 2 on the front panel using a standard network cable.4.Reconnect the power adapter to the rear of the switch.5.Wait at least 40 seconds before disconnecting port 1 from port 2.

After completing this procedure, there will be no password, the IP address will be returned to the default 192.168.2.10, and all configuration settings will be returned to factory defaults.

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