Troubleshooting

Hardware Diagnostic Tests

Hardware Diagnostic Tests

Testing the Switch by Resetting It

If you believe that the switch is not operating correctly, you can reset the switch to test its circuitry. To reset the switch, unplug and plug in the power adapter (power cycling).

Power cycling causes the switch to perform its power-on self-test, and almost always will resolve any temporary operational problems.

HP Customer Support Services

If you are still having trouble with your switch, ProCurve Networking offers support 24 hours a day, seven days a week through the use of a number of automated electronic services. See the Customer Support/Warranty booklet that came with your switch for information on how to use these services to get technical support. The ProCurve Networking Web site, http://www.procurve.com also provides up-to- date support information.

Additionally, your ProCurve Networking authorized network reseller can provide you with assistance, both with services that they offer and with services offered by ProCurve Networking.

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