Power

Symptom

Possible solution

 

 

Computer does

Press and hold the Power button until the computer turns off. Check Power Settings.

not turn off

 

when the Power

 

button is

 

pressed.

 

Computer shuts down automatically.

The computer might be in an exceedingly hot environment. Let it cool down.

Ensure that computer air vents are not blocked and that the internal fan is running — see Cleaning procedures on page 8. (Your computer might not have an internal fan.)

Display (monitor)

Symptom

Possible solution

 

 

Screen is blank.

Press the space bar on the keyboard or move the mouse to make the screen display

 

visible again.

 

 

 

Press the Sleep button (select models only), or Esc on the keyboard, to resume from

 

Sleep mode.

 

 

 

Press the Power button to turn on the computer.

 

 

12 Chapter 5 Troubleshooting

Page 16
Image 16
HP 23-b119, 23-b390, 23-b396, 23-b364, 23-b329c, 23-b320, 23-b309, 23-b319, 23-b239, 23-b241, 23-b237c manual Power, Display monitor