Non-Recoverable Error

If the LCD panel displays a non-recoverable error message or if the printer is in a non-recoverable error state:

1.Turn off your printer by pressing the Power button. Remove all cables and wait for about 10 seconds. Reconnect the cables and power on the printer.

2.If the printer powers on and recovers from the error state, you should see the message “READY” on the LCD panel.

3.Make sure that the tapes covering the ink nozzles and electrical contacts on all the printheads have been removed.

For information on how to remove the tapes, see section on Replacing Printheads.

4.If the error persists we recommend that you call HP for assistance. Please have the following information ready:

the model

the printer serial number

the error code number

Troubleshooting Feature in Toolbox

If a printing problem occurs, you can use the online troubleshooting feature built into your HP 2500C Series Toolbox. In the Toolbox, click the Troubleshooting tab. The troubleshooting information in the HP 2500C Series Toolbox is designed to help you diagnose and solve most printing problems that can occur.

To use the troubleshooting feature in the HP 2500C Series Toolbox in Windows 95, 98 and NT 4.0:

1.Double-click the HP 2500C Series Toolbox icon on your computer desktop or click on Start, select Programs, followed by HP 2500C Series program group, followed by HP 2500C Toolbox.

2.Click on the Troubleshooting tab, then follow the instructions on your computer screen.

To use the troubleshooting feature in the HP 2500C Series Toolbox in Windows 3.1x:

1.Double-click the HP 2500C Series Toolbox icon in the HP 2500C Series Printer program group.

2.Click on the Troubleshooting tab, then follow the instructions on your computer screen.

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HP 2500C/CM manual Non-Recoverable Error, Model Printer serial number Error code number, Troubleshooting Feature in Toolbox

2500C/CM specifications

The HP 2500C/CM series printers represent a significant advancement in color printing technology, catering to businesses and professionals who require high-quality outputs combined with efficiency. Launched in the late 1990s, these models quickly gained popularity due to their blend of versatility, speed, and affordability.

One of the standout features of the HP 2500C/CM series is its ability to produce vibrant color prints with a resolution reaching up to 2400 x 1200 dpi. This high resolution allows for sharp, clear images that are crucial for marketing materials, presentations, and professional documents. The printers are engineered with advanced color technology, enabling them to deliver a wide color gamut, ensuring that prints are not just vivid, but also true to life.

In terms of speed, the HP 2500C/CM series offers impressive performance. These printers can churn out up to 8 pages per minute in color and 12 pages per minute in black and white, making them suitable for office environments where printing needs are frequent and varied. This efficiency is further enhanced by HP's smart printing capabilities, which optimize the printing process to reduce time and resource consumption.

The design of the HP 2500C/CM printers is user-friendly, featuring an intuitive interface that simplifies operation. The printers support various media formats, including envelopes, labels, and cardstock, accommodating a range of printing needs from typical office documents to specialized materials. The versatility continues with connectivity options, as these printers come equipped with USB and parallel ports, facilitating easy integration into most office setups.

Another notable characteristic of the HP 2500C/CM series is its environmental considerations. HP has implemented energy-saving technologies, including automatic duplex printing options, which reduce paper usage and promote sustainability in the workplace. Additionally, the printers use cartridges that are designed for easy replacement, minimizing downtime and ensuring that users can maintain productivity.

Overall, the HP 2500C/CM printers combine reliable performance, superior print quality, and user-friendly features, making them an ideal choice for businesses looking to enhance their printing capabilities. Whether for color graphics, business reports, or promotional materials, these printers consistently deliver the quality and efficiency needed in today's fast-paced work environment.