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HP
2500C/CM manual USER’S Guide
Models:
2500C/CM
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Troubleshooting
Install
Warranty
Check for paper feed problem
Resets Menu Explanation
Diagnostics Menu Explanation
Setup Poster
Non-Recoverable Error
Check paper type setting
Clean Printheads
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HP
2500C/CM
Professional Series Color Printer
USER’S GUIDE
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Contents
USER’S Guide
Edition 1 February
Acknowledgments
Contents
Series Toolbox in Windows 95, 98 and NT
Troubleshooting
Printer Features and Benefits
Please ensure that you have the following computer setup
System Requirements
Recommended
Control Panel Layout
Printer Parts and Locations
LEDs
Control Panel Keys
Or requires attention
Sturdy, level surface for placement
Setup Poster
Based cleaning solutions
Adequate power supply
HP JetDirect internal print server
Ensure that the computer is turned off
Dutch Danish Portuguese Polish Italian Czech Spanish
German Finnish French
Install Ink Cartridges
Remove the protective tape from each printhead
Make sure the printer is turned on
Push the printheads down firmly
Load Paper in Tray
Page
330 x 483 mm
Align Printheads
Customizing the Printer Software
Install the Printer Software
To do this
Installing the PostScript Printer Software into a PC
Loading the Trays
Basic Printing Tasks
Loading Media in Tray
Press the button to print
Press to start printing
Loading Media in the Rear Manual Feed
Monitoring and Replacing Ink Cartridges
Replacing Printheads
PCL Printer Software Components
Using the HP 2500C Series Printer Software
Using the Printer on a Network
Changing Print Settings Select Your Printer
Printing with Special Features and Options
Click Close and exit the Control Panel
HP ZoomSmart Scaling Technology
Select a Special Feature
Watermark
Mirror Image
Maintaining the Printer
Clean Printheads
Align Printheads
Calibrate Color
When you have finished entering the values press Select
PostScript Printing Memory Requirements
Page
PS FW VER
Installing Additional Memory
Page
Overview
Control Panel Menus
Plain
Paper Handling Menu Values Explanation
HP Photo
Information Menu Explanation
Diagnostics Menu Explanation
Print Quality Menu Values Explanation
Self Test Menu Explanation
Printing Menu Values Explanation
IO Menu Values Explanation
Resets Menu Explanation
MIO Menu
Configuration Menu Values Explanation
Values Explanation
Understanding Printer Messages Explanation Solution
Right Back
OUT
Panel OUT
Tray 2 Paper
TYPE, Action
Wrong Media
Unexpected
Paper Size
LCD Error Type Example Function
General Troubleshooting Tips
Reinsert
Xxxx
Model Printer serial number Error code number
Non-Recoverable Error
Troubleshooting Feature in Toolbox
Check printer setup
Printer does not Print Check the power
Print a Diagnostic
Check network setup
Check paper type setting
Bad or Poor Print Quality Check print quality setting
Text or Graphics are Cut Off Check margin settings
Tray 3 pulled out during printing
Check document file
Garbage Printed Check cable connection
Clearing Paper Jams
Tips for Avoiding Paper Jams
Printhead Diagnostics
Make sure nothing is blocking the paper paths
Page
Understanding the Diagnostic Test
Customer Support
China
For customers in Asia-Pacific Australia
Hong Kong 2506 India
Indonesia 21-352 Korea
For Asia-Pacific Australia
United Kingdom
Hong Kong 800 96 India
Indonesia 21 350 Korea
Number Description
C6043A
HP Premium Photo Paper
HP Premium Transparency Film
Color Resolution
Black Resolution
Print Method
Black Text Letter / A4 11 x 17 / A3
HP2500CM
Management
Paper Handling
Features
Media Weight
Maximum Print
Area
Dimensions
Power Supply
Weight
Warranty
Or 100 x 148mm to 137 117 330 x 483mm 97mm 12.7mm
Paper Size
Printer for the particular failure or damage
Extent of Limited Warranty
Limitations of Liability
Limitations of Warranty
Local Law
Safety
Conforms to the following Product Specifications
Declaration of Conformity
Manufacturers Name
Safety Information
Power Cord Statement
Install the product securely on a stable surface
LEDs Classification Energy Consumption
Page
Copyright 1999 Hewlett-Packard Company