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3.If you are unable to free the jammed paper, pull out the handle of the Paper Knob, pull the knob away from the printer and rotate to remove the paper.

4.If the LCD still reports a paper jam, go to the back of the printer and lower the Rear Access Door by lifting the two rear door latches.

5.Remove the Back Panel by pressing the two catches inwards.

6.Pull out any paper that may be stuck inside.

7.Replace the Back Panel and make sure it fits securely.

8.Close the Rear Access Door and turn on the printer.

Click to see a video clip of the above procedure.

Tips for Avoiding Paper Jams

Make sure nothing is blocking the paper paths.

Do not overload the trays. Tray 1 holds up to 10 sheets of paper; Tray 2 holds up to 150 sheets and Tray 3 holds up to 250 sheets.

Load the paper correctly.

Do not use paper that is curled or crumpled.

Printhead Diagnostics

When the LCD Panel displays the message "PRNT-HD DIAG PRESS ", it means that one or more of the printheads may be faulty. You will need to diagnose which printhead is faulty and replace it before you can continue printing.

This process requires you to remove all the printheads and then re-inserting one printhead at a time in the sequence of black, cyan, magenta and yellow.

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HP 2500C/CM manual Tips for Avoiding Paper Jams, Make sure nothing is blocking the paper paths, Printhead Diagnostics

2500C/CM specifications

The HP 2500C/CM series printers represent a significant advancement in color printing technology, catering to businesses and professionals who require high-quality outputs combined with efficiency. Launched in the late 1990s, these models quickly gained popularity due to their blend of versatility, speed, and affordability.

One of the standout features of the HP 2500C/CM series is its ability to produce vibrant color prints with a resolution reaching up to 2400 x 1200 dpi. This high resolution allows for sharp, clear images that are crucial for marketing materials, presentations, and professional documents. The printers are engineered with advanced color technology, enabling them to deliver a wide color gamut, ensuring that prints are not just vivid, but also true to life.

In terms of speed, the HP 2500C/CM series offers impressive performance. These printers can churn out up to 8 pages per minute in color and 12 pages per minute in black and white, making them suitable for office environments where printing needs are frequent and varied. This efficiency is further enhanced by HP's smart printing capabilities, which optimize the printing process to reduce time and resource consumption.

The design of the HP 2500C/CM printers is user-friendly, featuring an intuitive interface that simplifies operation. The printers support various media formats, including envelopes, labels, and cardstock, accommodating a range of printing needs from typical office documents to specialized materials. The versatility continues with connectivity options, as these printers come equipped with USB and parallel ports, facilitating easy integration into most office setups.

Another notable characteristic of the HP 2500C/CM series is its environmental considerations. HP has implemented energy-saving technologies, including automatic duplex printing options, which reduce paper usage and promote sustainability in the workplace. Additionally, the printers use cartridges that are designed for easy replacement, minimizing downtime and ensuring that users can maintain productivity.

Overall, the HP 2500C/CM printers combine reliable performance, superior print quality, and user-friendly features, making them an ideal choice for businesses looking to enhance their printing capabilities. Whether for color graphics, business reports, or promotional materials, these printers consistently deliver the quality and efficiency needed in today's fast-paced work environment.