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HP
2500C/CM manual
Models:
2500C/CM
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Troubleshooting
Install
Warranty
Check for paper feed problem
Resets Menu Explanation
Diagnostics Menu Explanation
Setup Poster
Non-Recoverable Error
Check paper type setting
Clean Printheads
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Contents
USER’S Guide
Acknowledgments
Edition 1 February
Contents
Troubleshooting
Series Toolbox in Windows 95, 98 and NT
Please ensure that you have the following computer setup
Printer Features and Benefits
System Requirements
Recommended
Printer Parts and Locations
Control Panel Layout
LEDs
Control Panel Keys
Or requires attention
Setup Poster
Sturdy, level surface for placement
Based cleaning solutions
Adequate power supply
Ensure that the computer is turned off
HP JetDirect internal print server
German Finnish French
Dutch Danish Portuguese Polish Italian Czech Spanish
Install Ink Cartridges
Remove the protective tape from each printhead
Make sure the printer is turned on
Push the printheads down firmly
Load Paper in Tray
Page
330 x 483 mm
Align Printheads
Install the Printer Software
Customizing the Printer Software
Installing the PostScript Printer Software into a PC
To do this
Basic Printing Tasks
Loading the Trays
Loading Media in Tray
Press the button to print
Press to start printing
Loading Media in the Rear Manual Feed
Monitoring and Replacing Ink Cartridges
Replacing Printheads
Using the HP 2500C Series Printer Software
PCL Printer Software Components
Changing Print Settings Select Your Printer
Using the Printer on a Network
Printing with Special Features and Options
Click Close and exit the Control Panel
Select a Special Feature
HP ZoomSmart Scaling Technology
Watermark
Mirror Image
Maintaining the Printer
Clean Printheads
Align Printheads
Calibrate Color
When you have finished entering the values press Select
PostScript Printing Memory Requirements
Page
PS FW VER
Installing Additional Memory
Page
Control Panel Menus
Overview
Plain
Paper Handling Menu Values Explanation
HP Photo
Diagnostics Menu Explanation
Information Menu Explanation
Self Test Menu Explanation
Print Quality Menu Values Explanation
Printing Menu Values Explanation
Resets Menu Explanation
IO Menu Values Explanation
MIO Menu
Configuration Menu Values Explanation
Values Explanation
Understanding Printer Messages Explanation Solution
OUT
Right Back
Panel OUT
Tray 2 Paper
Wrong Media
TYPE, Action
Unexpected
Paper Size
General Troubleshooting Tips
LCD Error Type Example Function
Reinsert
Xxxx
Model Printer serial number Error code number
Non-Recoverable Error
Troubleshooting Feature in Toolbox
Printer does not Print Check the power
Check printer setup
Print a Diagnostic
Check network setup
Bad or Poor Print Quality Check print quality setting
Check paper type setting
Text or Graphics are Cut Off Check margin settings
Tray 3 pulled out during printing
Check document file
Garbage Printed Check cable connection
Clearing Paper Jams
Tips for Avoiding Paper Jams
Printhead Diagnostics
Make sure nothing is blocking the paper paths
Page
Understanding the Diagnostic Test
Customer Support
For customers in Asia-Pacific Australia
China
Hong Kong 2506 India
Indonesia 21-352 Korea
United Kingdom
For Asia-Pacific Australia
Hong Kong 800 96 India
Indonesia 21 350 Korea
Number Description
C6043A
HP Premium Photo Paper
HP Premium Transparency Film
Black Resolution
Color Resolution
Print Method
Black Text Letter / A4 11 x 17 / A3
HP2500CM
Management
Paper Handling
Media Weight
Features
Maximum Print
Area
Power Supply
Dimensions
Weight
Warranty
Paper Size
Or 100 x 148mm to 137 117 330 x 483mm 97mm 12.7mm
Extent of Limited Warranty
Printer for the particular failure or damage
Limitations of Warranty
Limitations of Liability
Local Law
Conforms to the following Product Specifications
Safety
Declaration of Conformity
Manufacturers Name
Power Cord Statement
Safety Information
Install the product securely on a stable surface
LEDs Classification Energy Consumption
Page
Copyright 1999 Hewlett-Packard Company