Troubleshooting

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!USB!

 

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!HP All-in-One Windows CD

!A!

Problem: You did not see the screen prompting you to connect the USB cable.

Action: Remove, and then re-insert the HP All-in-One Windows CD. Refer to Section A.

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!USB!

!HP All-in-One Windows CD

 

!A!

 

 

 

Problem: The Microsoft Add Hardware screen appears.

Action: Click Cancel. Unplug the USB cable, and then insert the HP All-in-One Windows

CD. Refer to Section A.

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!HP All-in-One!

 

 

!USB!

!USB!

 

 

!A!

 

Problem: The Device Setup Has Failed To Complete screen appears.

Action: Verify that the control panel faceplate is firmly attached. Unplug the HP All-in-One and plug it in again. Check all connections. Make sure the USB cable is plugged into the computer. Do not plug the USB cable into a keyboard or non-powered hub. Refer to Section A.

14 • HP All-in-One