Solution

Look at the color graphics display on HP all-in-one. If the color graphics display is blank and the light next to the On button is not lit, the HP all-in-one is turned off. Make sure the power cord is firmly connected to the HP all-in-one and plugged into a power outlet. Press the On button to turn on the HP all-in-one.

Cause

You do not have an active network connection.

Solution

Make sure you have an active network connection. For more information, see You do not have an active network connection.

Cause

Cables are not connected properly.

Solution

Check the following cables to ensure they are connected properly:

●Power cords to the HP all-in-one and the router

●Cables between the router and your computer

●Cables to and from your modem or HP all-in-one Internet connection (if applicable)

I am using a cable modem without a router and I do not have IP addresses

Cause

If you have a PC with a cable modem, a separate Local Area Network (LAN) for your other computers, and no DHCP or router, you must use AutoIP to assign IP addresses to the other computers and to the HP all-in-one.

Solution

To obtain an IP address for the PC with the cable modem

➔Your Internet Service Provider (ISP) assigns either a static or dynamic IP address to the PC with the cable modem.

To assign IP addresses to the remaining computers and the HP all-in-one

➔Use AutoIP to assign IP addresses to the remaining computers and the HP all-in-one. Do not assign a static IP address.

HP all-in-one Network Guide

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