Chapter 6

The icon on the left shows an active wired network. The icon on the right shows an inactive network.

Wired network icon

2If the wired network icon is not present, check the cable connections from the HP all-in-one to your gateway or router to ensure connections are secure.

3Make sure the HP all-in-one is connected to the network with a CAT-5 Ethernet cable.

4Check the two Ethernet indicator lights on the top and bottom of the RJ-45 Ethernet jack on the back of the HP all-in-one. The lights indicate the following:

a Top light: If this light is a solid green, the device is properly connected to the network, and communications have been established. If the top light is off, there is no network connection.

b Bottom light: This yellow light flashes when data is being sent or received by the device over the network.

5If the connections are secure, turn off the power on your HP all-in-one, and then turn it on again. On the control panel of the HP all-in-one, press the On button to turn off the HP all-in-one, and then press it again to turn it on. Also, turn off the power on your router and then turn it on again.

To establish an active network connection

1If the wired network icon is not active, check the cable connections from the HP all-in-one to your gateway or router to ensure connections are secure.

2If the connections are secure, press the On button to turn off the HP all-in- one, and then press it again to turn it on. Also, turn off the power on your router and then turn it on again.

I received a System Requirements Error: No TCP/IP

Cause

Your Local Area Network (LAN) card (NIC) is not installed properly.

Solution

Make sure your LAN card is installed properly and set up for TCP/IP. See the instructions that came with your LAN card.

The Printer Not Found screen appears during installation

Cause

The HP all-in-one is not turned on.

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