Problem | Possible cause | Solution | |
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| |
| The camera needs to be | Turn the camera off and then on again (slide the lens | |
| reset. | cover closed and then open). | |
|
| Remove the batteries and reinstall them. If you are using | |
|
| an AC power adapter, unplug the adapter from the | |
|
| camera, remove and reinstall the batteries, and then plug | |
|
| the adapter in. | |
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| |
I can’t erase a | The photo is locked. | Unlock the photo (see “Locking your photos” on | |
photo. |
| page 33). | |
|
|
| |
When I | The camera is turned off. | Slide the lens cover open to turn the camera on. | |
connect the | The USB cable is not | Check to make sure that the USB cable is firmly | |
camera to my | |||
computer, the | connected correctly. | connected at both ends. | |
software says | The camera is connected | Connect the camera directly to a USB port on the | |
it can’t find | |||
to the computer via a | computer. | ||
the camera. | |||
USB hub and your USB |
| ||
|
| ||
| hub is not compatible |
| |
| with the camera. |
| |
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www.hp.com/photosmart | 81 |
