Problems and solutions, Problem Possible cause Solution | HP 318

8 Troubleshooting, support, and warranties

Problems and solutions

Problem	Possible cause	Solution

The camera	The batteries are not	Check the following conditions:
does not turn	functioning correctly.	• The type of batteries that you have
on.		installed in the camera may not be
		the appropriate type for a digital
		camera. Use only four photo-quality
		AA lithium, alkaline, or NiMH
		batteries.
		• Make sure the batteries are inserted
		correctly. The positive and negative
		poles may be reversed.
		• The charge in the batteries may be
		low or completely drained. Try
		installing new or recharged
		batteries.

	The AC adapter is	Check the following conditions:
	not functioning	• The AC power adapter is plugged
	correctly.	into an electrical outlet.
		• There is power at the outlet.
		• The AC power adapter is not
		damaged.

Troubleshooting, support, and warranties

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HP 318 manual Problems and solutions, Problem Possible cause Solution, Camera, Does not turn

Contents

Page Page User guide Trademark and copyright information Table of Contents Sharing and printing images Appendix a Reference Table of Contents HP photosmart 318 User Guide Getting started Camera partsGetting started Self-timer button Level Indicator Quick setup Install the batteriesAttach the wrist strap Choose the camera language Turn the camera on Set the camera date and time Automatic power-off Using the control dial To review your imagesTo navigate the menus Storing images on a CF memory card To exit a menu without making a selection, selectExit HP photosmart 318 User Guide Taking pictures Taking picturesTaking a picture Tip Using focus lock Using automatic focus and automatic exposure To preview a picture Previewing your pictures Tips for taking the best pictures Conditions Examples of subjects HP photosmart 318 User Guide Reviewing your images Viewing your imagesReviewing your images Creating a print order To create or edit a print order Deleting your images To delete imagesFormat Memory or Format CF Card if a CF To magnify an image Viewing small versions thumbnails of your imagesMagnifying your images To look at thumbnails of your images HP photosmart 318 User Guide Adjusting the camera settings Using the flashAdjusting the camera settings Icon Message Description To change the flash setting Changing the image quality Image quality Description Resolution To change the image quality Using the digital zoom Using the self-timer To use the self-timerTo use the digital zoom To set the date and time Setting the date and time To change the image on the welcome screen Setting the welcome screenChanging the camera language To set the camera language HP photosmart 318 User Guide Sharing and printing images Sharing and printing images Using the camera with a Windows computer System requirements for a Windows computerPhotosmart Installing the software on a Windows computer Connecting the camera to a Windows computerTo install the bonus software Unloading images to a Windows computer To connect the camera to a Windows computerTo unload images automatically To use an HP printer that has a memory card slot Using the camera with a Windows NT 4.0 computer To use a memory card reader Using the camera with a Macintosh computer Changing the PC Connect Mode settingSystem requirements for a Macintosh computer Connecting the camera to a Macintosh computer Installing the software on a Macintosh computer To connect the camera to a Macintosh computer Unloading images to a Macintosh computer To automatically unload images to a Macintosh computer Tips for unloading images to a Macintosh computer To unload images to a Windows or Macintosh computer Unloading images without using the software Printing images without a computer Using a card reader Storing images in memory Storing images in memory Determining the number of pictures you can take Using a CF memory card To install a CF memory card Installing a CF memory card Checking the CF memory card status To copy images from internal memory to a CF memory card CF memory card To format internal memory or a CF memory card Formatting memory HP photosmart 318 User Guide Determining if the batteries need to be changed Powering and maintaining your cameraPowering your camera Powering and maintaining your camera Full Partially-charged Empty To insert new batteries Replacing batteries Using an AC power adapter To connect an AC power adapterSupport Caring for your camera and accessories CameraMemory cards Safety precautions Camera Problems and solutionsProblem Possible cause Solution Troubleshooting, support, and warranties Replace Does notPress a Button Shown WrongDate and/or Time is Halfway down My image is Too darkToo bright Recognize For the type Camera Error messagesError Possible cause Solution Message Computer Camera is not Does not CF Card HP product support HP photosmart Web site Getting assistanceVisiting HP Web sites Visiting related Web sites Obtaining support within the United States Contacting HP Customer Support Austria Upgraded warranty optionsObtaining support worldwide Argentina Australia Chile BelgiumBrazil Canada New Zealand MexicoMiddle East/Africa Netherlands HP product Duration of limited warranty Hewlett-Packard limited warranty statement Hardware repair services Appendix a Reference Symbols on the status LCDAppendix a Reference Icon Meaning Icon Meaning Indicator light State Meaning Camera indicator lights Camera specifications Index NumericsIndex Help. See customer support holding the camera Index HP photosmart 318 User Guide Index Updates for drivers Page C8900−90029