Customer Support
Electronic Information Services
For
CompuServe
Printer drivers and interactive sharing of technical information are available on CompuServe’s HP Peripherals forum (GO HPDESKJET). To subscribe to CompuServe check your local phone directory for the nearest CompuServe location. (CompuServe is not operated by
Internet
Printer drivers, product and support information can be obtained via HP’s anonymous FTP site at ftp.hp.com
which is available to anyone with FTP access to the Internet.
Access through the World Wide Web is at:
http://www.hp.com/go/cposupport
Additional Telephone Support
US |
|
For help with printer service (failures only): |
|
HP Customer Support Center | (208) |
(Monday, Tuesday, Thursday, and Friday 7 am to 6 pm MST; Wednesday 7 am to 4 pm MST)
For your nearest HP authorized service dealer:
HP Customer Information Center | (800) |
| |
For information on HP Service Agreements: |
|
HP Service Agreement Sales | (800) |
(Monday – Friday 7:30 am to 12 noon and 1 pm to 4 pm PST) | |
For supplies and accessories: |
|
HP DIRECT | (800) |
(Monday – Friday 6 am to 5 pm PST) |
|
For printer drivers and printer driver updates: |
|
HP Distribution Center | (970) |
(Monday – Saturday 24 hours a day) |
|
Mexico |
|
326 46 00 | |
Canada |
|
Customer Information Center | (800) |
Peripheral Hotline | (208) |
Telemarketing (Toronto) | (416) |
(Elsewhere) | (800) |
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