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397381-001
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Troubleshooting
Specifications
Install
Password
Default power settings
Symbols/Numerics
Interpreting charge indicators
Wireless Select Models Only
Maintenance
Configuring a PC Card
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160 Chapter 13 Software Updates and Recovery
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Contents
Page
Page
Table of contents
Power
Drives
Multimedia
Memory Modules
External Media Cards
External Devices
Security
Wireless Select Models Only
Modem and Local Area Network
Troubleshooting
Setup Utility
Software Updates and Recovery
Routine Care
Electrostatic discharge
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Components
Select Hardware tab Device Manager
Top components
Keys
TouchPad
Buttons and switches
Standby, resumes from standby into Windows
Lights
Front components
Rear components
Right-side components
Left-side components
Bottom components
Display components
Wireless antennae select models only
Additional hardware components
Labels
Operating environment
Specifications
Rated input power
Expansion port input/output signals
Feature Support
TouchPad and Keyboard
TouchPad
Setting TouchPad preferences
Using the TouchPad
Using an external mouse
Keyboard
Hotkeys
Display and clear system information fn+esc
Hotkey procedures
Hotkey quick reference
Open a Web browser fn+f3
Open the Help and Support Center fn+f1
Open the Print Options window fn+f2
Switch the screen image fn+f4
Initiate standby fn+f5
Increase screen brightness fn+f8
Initiate QuickLock fn+f6
Decrease screen brightness fn+f7
Play, pause or resume an audio CD or a DVD fn+f9
Setting advanced preferences
Accessing the Quick Launch Buttons control panel
Setting tiling preferences
Quick Launch Buttons software
Setting button assignments on an external keyboard
Displaying the Quick Launch Buttons icon
Enabling and disabling the embedded numeric keypad
Using the embedded numeric keypad
Keypads
Enabling or disabling num lock mode as you work
Using an external numeric keypad
Switching key functions on the embedded numeric keypad
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Power
Power control and light locations
Power
Power sources
Task Recommended power source
Connecting the AC adapter
Hibernation
Standby and hibernation
Standby
Initiating standby, hibernation or shutdown
When you leave your work
When a reliable power supply is unavailable
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Turning the computer or display on or off
Default power settings
Using emergency shutdown procedures
Initiating or resuming from standby
Stand by
Initiating or restoring from hibernation
Hibernate
Displaying the Power Meter icon
Power options
Accessing Power Options Properties
Setting or changing a power scheme
Setting a security prompt
Processor performance controls
Battery packs
Inserting or removing a battery pack
Charging a battery pack
Obtaining accurate charge information
Monitoring the charge of the battery pack
Interpreting charge indicators
Displaying charge information on the screen
Low-battery condition
Managing low-battery conditions
Identifying low-battery conditions
Critical low-battery condition
When a charged battery pack is available
Resolving low-battery conditions
When external power is available
When no power source is available
How to calibrate
Calibrating a battery pack
When to calibrate
Charging the battery pack
Discharging the battery pack
Recharging the battery pack
Conserving battery power
Conserving power as you work
Selecting power conservation settings
Storing a battery pack
Disposing of a used battery pack
Drives
Drive care
IDE drive light
Hard drive
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Optical drives
DVD-ROM ±RW/R
Inserting an optical disc
Removing an optical disc with power
Removing an optical disc without power
Avoiding standby or hibernation
Multimedia
Using the optical drive
Identifying the installed optical drive
Multimedia Hardware
Inserting an optical disc
Removing an optical disc with power
Removing an optical disc without power
Using media activity hotkeys
Using the QuickPlay buttons
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Using the audio features
Using S/PDIF digital audio select models only
Using the audio-in microphone jack
Using the audio-out headphone jack
Adjusting the volume
Using the video features
Using the external monitor port
Using the S-Video-out jack
Remote Control Select Models Only
HP Mobile Remote Control PC Card version
Inserting the battery PC Card version
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Storing the remote control in the PC Card slot
Button quick reference PC Card version
Play/Pause
HP Mobile Remote Control PC Card version component functions
HP Mobile Remote Control ExpressCard version
Inserting the battery ExpressCard version
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Replace the battery compartment cover
Storing the remote control in the ExpressCard slot
Button quick reference ExpressCard version
Press to stop the current media activity, such as
Press to go back to the previous track or chapter
Troubleshooting the remote control
Problem Possible solution
Multimedia software
Identifying preinstalled multimedia software
Installing multimedia software from a CD select models only
Using multimedia software
Using QuickPlay software
Protecting playback
Protecting the CD or DVD write process
Changing DVD region settings
Observing the copyright warning
External Media Cards
Digital Media Slot cards select models only
Inserting a digital card
Stopping or removing a digital card
Configuring a PC Card
PC Cards select models only
Inserting a PC Card
Stopping or removing a PC Card
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Selecting an ExpressCard
Configuring an ExpressCard
ExpressCards
Inserting an ExpressCard
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Stopping or removing an ExpressCard
External Devices
Using a USB device
Connecting a USB device
Stopping a USB device
Required USB software
Stopping a 1394 device
Using a 1394 device select models only
Connecting a 1394 device
Required 1394 software
Using the expansion port
Memory Modules
Adding or replacing memory modules
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Effects of increasing memory
Video memory settings select models only
Identifying an 802.11 wireless device
Wireless Select Models Only
Wireless features
Wireless controls
Wireless Control Description
Wireless devices select models only
Setting up a Wlan in your home
Using wireless security features
Connecting to a Wlan in your home
Connecting to a public Wlan
Bluetooth wireless devices select models only
Wireless device status states
Turning on the devices
Turning off and disabling the devices
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Modem and Local Area Network
Modem
Connecting the modem cable
Viewing the current country selection
Connecting a country-specific modem cable adapter
Selecting a location setting
Adding new locations when traveling
Select Start Control Panel Network and Internet Connections
Solving travel connection problems
Check the telephone line type
Using preinstalled communication software
Clear the check box for Wait for dial tone before dialing
Local area networks
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Security features
Security
Passwords
Guidelines for setting passwords
Passwords set in Windows
QuickLock
Passwords set in the Setup Utility
Administrator password
Entering an administrator password
Power-on password
Managing an administrator password
Managing a power-on password
Entering a power-on password
DriveLock password
Setting a DriveLock password
Entering a DriveLock password
Changing a DriveLock password
Device security
Removing DriveLock protection
Firewall software
Critical updates
Antivirus software
Optional security cable
Setup Utility
Setup Utility access
Setup Utility language
Setup Utility defaults
Security menu
Setup Utility menus
Main menu
Advanced menu
Tools menu
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HP Software Update
Software Updates and Recovery
Software updates
Software updates and the HP Web site
Accessing computer information
Downloading a Bios update
Installing a Bios update
Downloading and installing other software
Using System Restore
System recovery
Safeguarding your information
Creating a restore point
Reinstalling applications from the hard drive
Reinstalling applications
Restoring to a restore point
Reinstalling applications from discs
Repairing the operating system
Reinstalling the operating system
Back up your system
Reinstall the operating system
Reinstalling device drivers and other software
Update reinstalled software
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Hardware maintenance
Routine Care
Battery pack
TouchPad and keyboard
Display
Drives
Using Disk Defragmenter
Using Disk Cleanup
Regular tune-ups
Traveling and shipping
Computer will not start up
Troubleshooting
Quick checklist
Computer screen is blank
Software is functioning abnormally
An external device is not working
Computer is turned on, but is not responding
Computer is extremely warm
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Preparing to contact Customer Care
Taking the computer to a service partner
Customer Care
Contacting Customer Care by e-mail or telephone
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Handling drives
Electrostatic discharge
Preventing electrostatic discharge
Handling internal components
Grounding methods
Symbols/Numerics
Index
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Wlan
USB
Wlan label Writable media XD-Picture Card XD
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