Enww | HP 397381-001 specification

172 Chapter 15 Troubleshooting

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HP 397381-001 manual Enww

Contents

Page Page Table of contents Power Drives Multimedia Memory Modules External Media CardsExternal Devices Security Wireless Select Models OnlyModem and Local Area Network Troubleshooting Setup UtilitySoftware Updates and Recovery Routine Care Electrostatic discharge 175 Enww Components Select Hardware tab Device Manager Top components Keys TouchPad Buttons and switches Standby, resumes from standby into Windows Lights Front components Rear components Right-side components Left-side components Bottom components Display components Wireless antennae select models only Additional hardware components Labels Operating environment SpecificationsRated input power Expansion port input/output signals Feature Support TouchPad and Keyboard TouchPad Setting TouchPad preferences Using the TouchPadUsing an external mouse Keyboard Hotkeys Display and clear system information fn+esc Hotkey proceduresHotkey quick reference Open a Web browser fn+f3 Open the Help and Support Center fn+f1Open the Print Options window fn+f2 Switch the screen image fn+f4 Initiate standby fn+f5 Increase screen brightness fn+f8 Initiate QuickLock fn+f6Decrease screen brightness fn+f7 Play, pause or resume an audio CD or a DVD fn+f9 Setting advanced preferences Accessing the Quick Launch Buttons control panelSetting tiling preferences Quick Launch Buttons software Setting button assignments on an external keyboard Displaying the Quick Launch Buttons icon Enabling and disabling the embedded numeric keypad Using the embedded numeric keypadKeypads Enabling or disabling num lock mode as you work Using an external numeric keypadSwitching key functions on the embedded numeric keypad Enww Power Power control and light locations Power Power sources Task Recommended power source Connecting the AC adapter Hibernation Standby and hibernationStandby Initiating standby, hibernation or shutdown When you leave your workWhen a reliable power supply is unavailable Enww Turning the computer or display on or off Default power settingsUsing emergency shutdown procedures Initiating or resuming from standby Stand by Initiating or restoring from hibernation Hibernate Displaying the Power Meter icon Power optionsAccessing Power Options Properties Setting or changing a power scheme Setting a security prompt Processor performance controls Battery packs Inserting or removing a battery pack Charging a battery pack Obtaining accurate charge information Monitoring the charge of the battery packInterpreting charge indicators Displaying charge information on the screen Low-battery condition Managing low-battery conditionsIdentifying low-battery conditions Critical low-battery condition When a charged battery pack is available Resolving low-battery conditionsWhen external power is available When no power source is available How to calibrate Calibrating a battery packWhen to calibrate Charging the battery pack Discharging the battery pack Recharging the battery pack Conserving battery powerConserving power as you work Selecting power conservation settings Storing a battery packDisposing of a used battery pack Drives Drive care IDE drive light Hard drive Enww Enww Optical drives DVD-ROM ±RW/R Inserting an optical disc Removing an optical disc with power Removing an optical disc without power Avoiding standby or hibernation Multimedia Using the optical driveIdentifying the installed optical drive Multimedia Hardware Inserting an optical disc Removing an optical disc with power Removing an optical disc without power Using media activity hotkeys Using the QuickPlay buttons Enww Using the audio features Using S/PDIF digital audio select models only Using the audio-in microphone jackUsing the audio-out headphone jack Adjusting the volume Using the video features Using the external monitor port Using the S-Video-out jack Remote Control Select Models Only HP Mobile Remote Control PC Card version Inserting the battery PC Card version Enww Enww Storing the remote control in the PC Card slot Button quick reference PC Card version Play/Pause HP Mobile Remote Control PC Card version component functions HP Mobile Remote Control ExpressCard version Inserting the battery ExpressCard version Enww Replace the battery compartment cover Storing the remote control in the ExpressCard slot Button quick reference ExpressCard version Press to stop the current media activity, such as Press to go back to the previous track or chapter Troubleshooting the remote control Problem Possible solution Multimedia software Identifying preinstalled multimedia softwareInstalling multimedia software from a CD select models only Using multimedia software Using QuickPlay software Protecting playback Protecting the CD or DVD write process Changing DVD region settings Observing the copyright warning External Media Cards Digital Media Slot cards select models only Inserting a digital card Stopping or removing a digital card Configuring a PC Card PC Cards select models only Inserting a PC Card Stopping or removing a PC Card Enww Selecting an ExpressCard Configuring an ExpressCardExpressCards Inserting an ExpressCard Enww Stopping or removing an ExpressCard External Devices Using a USB deviceConnecting a USB device Stopping a USB device Required USB software Stopping a 1394 device Using a 1394 device select models onlyConnecting a 1394 device Required 1394 software Using the expansion port Memory Modules Adding or replacing memory modules Enww Enww Enww Effects of increasing memory Video memory settings select models only Identifying an 802.11 wireless device Wireless Select Models OnlyWireless features Wireless controls Wireless Control Description Wireless devices select models only Setting up a Wlan in your home Using wireless security features Connecting to a Wlan in your homeConnecting to a public Wlan Bluetooth wireless devices select models only Wireless device status states Turning on the devices Turning off and disabling the devices Enww Modem and Local Area Network Modem Connecting the modem cable Viewing the current country selection Connecting a country-specific modem cable adapterSelecting a location setting Adding new locations when traveling Select Start Control Panel Network and Internet Connections Solving travel connection problems Check the telephone line type Using preinstalled communication software Clear the check box for Wait for dial tone before dialing Local area networks Enww Security features Security Passwords Guidelines for setting passwords Passwords set in Windows QuickLock Passwords set in the Setup Utility Administrator password Entering an administrator password Power-on passwordManaging an administrator password Managing a power-on password Entering a power-on password DriveLock password Setting a DriveLock password Entering a DriveLock password Changing a DriveLock password Device security Removing DriveLock protection Firewall software Critical updatesAntivirus software Optional security cable Setup Utility Setup Utility access Setup Utility language Setup Utility defaults Security menu Setup Utility menusMain menu Advanced menu Tools menu Enww HP Software Update Software Updates and RecoverySoftware updates Software updates and the HP Web site Accessing computer information Downloading a Bios update Installing a Bios update Downloading and installing other software Using System Restore System recoverySafeguarding your information Creating a restore point Reinstalling applications from the hard drive Reinstalling applicationsRestoring to a restore point Reinstalling applications from discs Repairing the operating system Reinstalling the operating system Back up your system Reinstall the operating system Reinstalling device drivers and other software Update reinstalled software Enww Hardware maintenance Routine Care Battery pack TouchPad and keyboard Display Drives Using Disk DefragmenterUsing Disk Cleanup Regular tune-ups Traveling and shipping Computer will not start up TroubleshootingQuick checklist Computer screen is blank Software is functioning abnormally An external device is not working Computer is turned on, but is not respondingComputer is extremely warm Enww Preparing to contact Customer Care Taking the computer to a service partnerCustomer Care Contacting Customer Care by e-mail or telephone Enww Handling drives Electrostatic dischargePreventing electrostatic discharge Handling internal components Grounding methods Symbols/Numerics Index Enww Wlan USB Wlan label Writable media XD-Picture Card XD Enww