Tips for avoiding paper jams
Make sure nothing is blocking the paper path.
Do not overload the input tray or the card slot. The input tray holds up to 45 sheets of plain paper or other print media measuring 0.18 in (4.5 mm) in thickness.
Load paper properly, making sure the paper is squarely against the alignment guide and that the paper guide is snug, but not tight, against the paper. For cards, make sure they are aligned squarely against the right edge of the card slot. Adjust the paper guide on the slot until it fits snugly against the left edge of the media.
Do not use paper that is curled or crumpled.
Always use paper that conforms with the media types/sizes and media weights listed in Printer Specifications. See HP Supplies and Accessories for a list of
Always stack paper neatly when printing on both sides of the page
Solving Macintosh-specific problems
For information about how to troubleshoot
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