3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
(1)Product name: This is the product name affixed to the front of the computer.
(2)Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3)Part number/product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(4)Model description: This is the alphanumeric identifier used to locate documents, drivers, and support for your computer.
(5)Warranty period: This number describes the duration of the warranty period for this computer.
20 Chapter 3 Illustrated parts catalog