Setup and troubleshooting

If you are unable to print...

Check for error messages and resolve them. If you are still unable to print, try the following in order:

Windows

 

Mac

 

 

 

Make sure that your HP Photosmart is set as the default printer and is not offline.

To do this:

1.On the Windows taskbar, click Start.

2.Then click:

•• Devices and Printers (Windows 7®)

•• Printers (Windows Vista®)

•• Control Panel,and then click Printers and Faxes (Windows XP®)

Look for your printer to see if it has a check mark in a circle next to it. If not, right-click the printer icon and select Set as default printer from the menu.

To check that your printer is not offline, right-click the printer icon and ensure that Use Printer Offline and Pause Printing are not selected.

If the HP printer software installation failed:

1.Remove the CD from your computer’s CD drive, and then disconnect the printer from the computer.

2.Restart the computer.

3.Temporarily disable any software firewall and close any anti-virus software.

4.Insert the printer software CD into your computer’s CD drive, then follow the onscreen instructions to install the printer software. Do not connect the USB cable until you are told to do so.

5.After the installation finishes, restart the computer and any security software you disabled or closed.

Power specifications

Check your print queue:

1. In System Preferences, click:

•• Print & Fax (Mac OS X v10.6)

•• Print & Scan (Mac OS X v10.7)

2.Click the Open Print Queue button.

3.Click a print job to select it.

4.Use the following buttons to manage the print job:

•• Delete: Cancel the selected print job.

•• Resume: Continue a paused print job.

•• If you made any changes, try to print again.

Restart and reset:

1.Restart the computer.

2.Reset the printer:

a.Turn off the printer and unplug the power cord.

b.Wait a minute, then plug the power cord back in and turn on the printer.

If you are still unable to print, uninstall and reinstall the HP printer software.

To uninstall the software:

1.Disconnect the printer from your computer.

2.Open the Applications: Hewlett-Packard folder.

3.Double-click HP Uninstaller. Follow the onscreen instructions.

To install the software:

1.Insert the CD into your computer’s CD drive.

2.On the desktop, open the CD, then double-click HP Installer.

3.Follow the onscreen instructions.

English

CQ191-60017

CQ191-60018

••

Input voltage: 100-240 Vac (+/- 10%)

••

Input voltage: 200-240 Vac (+/- 10%)

••

Input frequency: 50/60 Hz (+/- 3 Hz)

••

Input frequency: 50/60 Hz (+/- 3 Hz)

Note: Only use this printer with the power cord supplied by HP.

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HP 5522, 5525, 5520 manual Setup and troubleshooting, If you are unable to print

5522, 5525, 5520 specifications

The HP 5520, 5525, and 5522 are versatile all-in-one inkjet printers designed to meet the diverse printing needs of both home and small office environments. These models are part of HP's DeskJet series, which is known for its affordability, user-friendly features, and impressive performance.

One of the standout characteristics of the HP 5520 series is its wireless connectivity. Users can seamlessly print from various devices, including smartphones, tablets, and laptops, courtesy of features like HP ePrint and Apple AirPrint. This functionality allows for convenient printing from virtually anywhere within the network, eliminating the need for cumbersome wired connections.

Another key feature is the automatic duplex printing capability available in these models. This feature not only reduces paper consumption by allowing users to print on both sides of the page but also saves money and is more environmentally friendly. The printers are capable of producing high-quality prints with a resolution of up to 4800 x 1200 optimized dpi, resulting in sharp text and vibrant images.

The HP 5520 series also excels in versatility, equipped to handle a variety of media types and sizes. From standard letter-sized documents to envelopes and photo paper, these printers are designed to accommodate an array of printing tasks. The inclusion of a flatbed scanner and copier further enhances the multifunctionality of these devices, enabling users to perform scanning and copying tasks with ease.

The use of HP's proprietary ink technology ensures that prints are not only high-quality but also fade-resistant, promising longevity for printed documents and photos. The printers utilize individual ink cartridges, which means users can replace only the color that runs out, contributing to lower operating costs.

Additionally, the HP Smart App allows users to manage their printing tasks efficiently. The app provides easy access to printer functions, including scanning, copying, and troubleshooting, all from a smartphone or tablet. This integration of technology simplifies the user experience and enhances productivity.

In summary, the HP 5520, 5525, and 5522 printers offer an impressive blend of features that cater to the needs of modern users. Their wireless capabilities, high-quality output, automatic duplex printing, and multifunctional performance make them ideal choices for anyone seeking a reliable and efficient printing solution. Whether for everyday tasks or more specialized printing needs, these printers deliver convenience without compromising quality.