HP 6120 manual Installation troubleshooting Windows USB

Models: 6120

1 28
Download 28 pages 51.24 Kb
Page 18
Image 18

FDR_RG.book Page 16 Wednesday, July 31, 2002 9:38 AM

english

installation troubleshooting: Windows USB, continued

what is the problem?

When I tried installing the printer software the installation stopped. When I tried installing again, the New Hardware Found Wizard was gone and the USB port was not available.

possible causes...

The operating system terminated the installation before it was complete.

to solve the problem...

1.Close any virus protection programs or other software programs that are running on the computer.

2.Insert the printer software CD into the

CD-ROM drive,

3.Follow the onscreen instructions.

If the installation program does not start automatically, then see “to solve the problem...” on page 13.

16

Page 18
Image 18
HP 6120 manual Installation troubleshooting Windows USB