FDR_RG.book Page 13 Wednesday, July 31, 2002 9:38 AM

installation troubleshooting

Windows

Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user’s guide in the Printer Assistant. See “viewing the onscreen user’s guide” on page 6 of this reference guide

for instructions.

english

what is the problem?

The installation program does not start automatically when the CD is inserted.

possible causes...

•Auto-run is disabled.

•The computer cannot find the autorun.exe program on the printer software CD.

to solve the problem...

1.Insert the printer software CD into the computer’s CD-ROM drive. Be careful to position the CD correctly.

2.Select Start > Run, then click Browse.

3.Browse to the HPPP CD-ROM icon, then click Open.

4.Select Setup, then click Open.

The setup.exe file appears in the Run dialog box.

5.Click OK.

6.Follow the onscreen instructions to install the printer software.

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