3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item

Description

Function

 

 

 

(1)

Product name

This is the model name for the computer.

 

 

 

(2)

Serial number

This alphanumeric identifier is unique to each

 

 

product.

 

 

 

(3)

Product number

This is the alphanumeric identifier needed to locate

 

 

documents, drivers, and support for the computer.

 

 

The product number helps a service technician

 

 

determine what components and parts are needed.

 

 

 

(4)

Warranty period

This number describes the duration of the warranty

 

 

period for the computer.

 

 

 

(5)

Model number

This is the alphanumeric identifier needed to locate

 

 

documents, drivers, and support for the computer.

 

 

 

16 Chapter 3 Illustrated parts catalog