Iv About This Book | HP 7300 guide

iv About This Book

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HP 7300 manual Iv About This Book

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Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Serial ATA Sata Drive Guidelines and Features 104 144 216 Page Standard Configuration Product FeaturesHP Pro 3300 MT HP Pro 3300 SFF HP Elite 7500/7300 MT Serviceability Features Microtower Components Small Form Factor Components Activating and customizing the software in Windows Activating and Customizing the SoftwareActivating the Windows operating system Installing or upgrading device drivers Downloading Windows 7 updatesCustomizing the monitor display Downloading Windows 8 updates Click Settings Change PC Settings Computer Setup F10 Utility Computer Setup F10 Utilities Using Computer Setup F10 Utilities 1Computer Setup F10 Utility Computer Setup-File 2Computer Setup-File Computer Setup-Storage 3Computer Setup-StorageSata Defaults OptionDescription Removable Media Boot Storage Options ESATA PortSata Emulation Max eSATA Speed Shortcut to Temporarily Override Boot Order Boot OrderDPS Self-Test Computer Setup-Security 4Computer Setup-Security Network Boot Master Boot RecordSlot Security System IDs System Security Configuration Secure BootDriveLock Security Computer Setup-Power 5Computer Setup-Power 6Computer Setup-Advanced for advanced users Computer Setup-AdvancedOption Heading Power-On Options Bios Power-On Onboard DevicesBus Options Device Options VGA Configuration Recovering the Configuration SettingsAMT Configuration Microtower MT Chassis Spare Parts Illustrated parts catalogComputer Major Components Description Spare part number Access panel Power supply, 300WFront bezel Intel processors Description Spare part number Illustrated parts catalog Cables Fan sink includes replacement thermal material Front I/O and USB assemblyRTC battery Misc Parts Drives Misc BoardsDescription Spare part number Hard drive Optical drive Sequential Part Number Listing Graphics adapters for use in models with WindowsWlan modules Spare part Description Number Microtower MT Chassis Spare Parts Illustrated parts catalog Microtower MT Chassis Spare Parts Illustrated parts catalog Small Form Factor SFF Chassis Spare Parts Intel Core i7 processor Intel Core i5 processorsIntel Core i3 processors Intel Pentium Dual-Core processors Cables Front I/O and card reader 6-in-1 DVI to VGA adapter not illustratedDVI to VGA adapter, HF not illustrated DVI to VGA adapter, HF, 29-pin not illustrated DVD-ROM drive 581599-001 16X Sata DVD±RW drive 581600-001 Illustrated parts catalog Small Form Factor SFF Chassis Spare Parts Serial ATA Sata Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Hard Drive Cables Smart ATA Drives Hard Drive Capacities Routine Care, and Disassembly Preparation Electrostatic Discharge InformationGenerating Static Relative Humidity Event 55% 40% 10% Preventing Electrostatic Damage to Equipment Personal Grounding Methods and EquipmentStatic Shielding Protection Levels Method Voltage Grounding the Work Area Recommended Materials and Equipment Operating Guidelines General Cleaning Safety Precautions Cleaning the Computer CaseCleaning the Keyboard Routine Care Service Considerations Cleaning the MonitorCleaning the Mouse Power Supply Fan Screws Cables and ConnectorsHard Drives Lithium Coin Cell Battery Removal and Replacement Procedures Microtower MT Chassis Preparation for Disassembly Access Panel Description Spare part number Access panel 657104-001Page Front Bezel Page Memory DDR3-SDRAM DIMMs HP Elite 7500 Memory 1DIMM Socket Locations Populating Dimm SocketsDescription Socket Color Description Socket Color Removing Memory Modules Page Expansion Cards Graphics cards for use in models with Windows Item Description Page Page Page Page Page Cable Management Connector Name Connector Color Description Cable Connections Drives Drive Positions Installing Additional Drives System Board Drive Connections System Board Connector System Board Label Color Removing an Optical Drive Page Page Removing a Hard Drive Page Page Page Page Page Drives Front I/O and USB Panel Housing Assembly Page Removal and Replacement Procedures Microtower MT Chassis Power Switch/LED Assembly Remove the optical drive Removing an Optical Drive onPage System Fan Description Spare part number Fan 657103-001Page Fan Sink Assembly Page Processor Description Spare part number Intel Core i7 processors AMD Athlon II processors AMD Phenom II processorsAMD Sempron processor Page Page Processor Power Supply Description Spare part number Power supply, 300W 656721-001Page System Board Page Battery Page Preparation for Disassembly Description Spare part number Access panel 656832-001 Page Description Spare part number Front bezel 656835-001 GB, PC3-10600 585157-001 635803-001 635802-001 Populating Dimm Sockets Removing DIMMs Page Page Expansion Card Description Spare part number Graphics cards PCI Page Page Page Cable Management Cable Connections Drives Removing Drives Page Removing the Hard Drive Page Page Page Power Switch Page Front USB Assembly Page Page Fan Assembly Description Spare part number Fan 656834-001Page Fan Sink Description Spare part number Fan sink 657402-001Page 2600S 2.7 GHz, 8-MB L3 cache, 65W 638419-001 Page Power supply, 220W 656722-001 Power supply, 270W 665224-001 Page System Board Page Battery Page Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical Support Helpful Hints Refer to Helpful Hints on page 145 in this guidePage Solving General Problems Table A-1Solving General ProblemsComputer date and time display is incorrect Cause Solution Computer will not respond to keyboard or mouse Cause There is no sound or sound volume is too low Cause Solution Cannot remove computer cover or access panel CausePoor performance Cause Solution Advanced Device Options All apps icon Under Windows System, click Run Cause Solution Table A-2Solving Power Problems Solving Power ProblemsPower supply shuts down intermittently Cause Solution Some models, is set to the appropriate voltage. Proper Solving Hard Drive Problems Table A-3Solving Hard Drive Problems Nonsystem disk/NTLDR missing message Cause Solution Computer will not boot from hard drive Cause SolutionStorage Boot Order Device Configuration Computer seems to be locked up Cause Solution Table A-4Solving Media Card Reader Problems Solving Media Card Reader ProblemsCan not write to the media card Cause Computer’s software is used to safely eject the card Solving Display Problems Table A-5Solving Display ProblemsBlank screen no video Cause Solution Adjust screen resolution Dim characters Cause Solution No Connection, Check Signal Cable displays on screen Cause Image is not centered Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Certain typed symbols do not appear correct Cause Solving Audio Problems Table A-6Solving Audio Problems There is no sound or sound volume is too low Cause Sound from headphones is not clear or muffled CauseLine-in jack is not functioning properly Cause Solving Printer Problems Table A-7Solving Printer ProblemsPrinter will not print Cause Solution Printer will not turn on Cause Solution Printer prints garbled information Cause Solution Solving Keyboard and Mouse Problems Table A-8Solving Keyboard Problems Table A-9Solving Mouse Problems Enter Solving Hardware Installation Problems Table A-10Solving Hardware Installation ProblemsControl Panel , and then select Device Manager Security USB Security Computer will not start Cause Solution Solving Network Problems Table A-11Solving Network Problems Network status link light never flashes Cause Solution Manager Diagnostics reports a failure Cause Solving Memory Problems Table A-12Solving Memory Problems Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause Solution Solving Processor Problems Solving CD-ROM and DVD ProblemsTable A-13Solving Processor Problems Table A-14Solving CD-ROM and DVD Problems Security Network Boot Movie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause Solving USB Flash Drive Problems Table A-15Solving USB Flash Drive ProblemsUSB flash drive not found identified Cause Solution System will not boot from USB flash drive Cause Solution Solving Front Panel Component Problems Solving Internet Access ProblemsPorts are set to Enabled in Security USB Security Unable to connect to the Internet Cause Solution Select Start Control Panel Click Internet Options Solving Software Problems Solving Software Problems Contacting Customer Support HP PC Hardware Diagnostics Why run HP PC Hardware Diagnostics How to access and run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device Backup and Recovery Restoring and recovering in WindowsSystem Restore System Recovery System Recovery when Windows is responding System Recovery when Windows is not responding Creating recovery media Using recovery media Backup and recovery in Windows Backing up your information Performing a system recovery Using the Windows recovery tools Using f11 recovery tools Japanese Power Cord Requirements Power Cord Set RequirementsGeneral Requirements Country-Specific Requirements Country Accrediting Agency Post Error Messages Post Numeric Codes and Text Messages Table E-1Numeric Codes and Text Messages Appendix E Post Error Messages Verify monitor is attached and turned Replace diskette drive Test under Storage DPS Self-test Options Sata Emulation to IDE,Select File Save Changes and Exit Security Drivelock Security. For each Appendix E Post Error Messages Bios Occurred prior to the ME firmware update Table E-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Desktop Management Guide for more Appendix E Post Error Messages Password Security and Resetting Cmos Resetting the Password Jumper Models 3300/3305 Resetting the Password Jumper Model 7300/7500 Clearing and Resetting the Cmos Models 3300/3305 Clearing and Resetting the Cmos Model 7300/7500 Specifications Table G-1Specifications SFF Specifications Table G-2SpecificationsModel Rated Voltage Range Index CmosPage Sata