Message

Possible cause

Solution

 

 

Computer cannot

The camera is

Change the USB

 

 

find the

set to the Digital

Configuration setting to

 

connected

Camera settingDisk Drive in the Setup

 

camera

in the USB

menu. (See USB

 

(continued)

Configurationconfiguration on

 

 

sub-menu of the

page 69.) This allows the

 

 

Setup menu. But

camera to appear as

 

 

the computer

another disk drive on the

 

 

cannot

computer so that you can

 

 

recognize the

easily copy the image files

 

 

camera as a

from the camera to the

 

 

digital camera.

hard drive of your

 

 

 

computer.

 

 

 

 

 

 

 

 

 

The camera is

Connect the camera

 

 

connected to the

directly to a USB port on

 

 

computer

the computer.

 

 

through a USB

 

 

 

 

 

 

hub, and your

 

 

 

 

 

 

USB hub is not

 

 

 

 

 

 

compatible with

 

 

 

 

 

 

the camera.

 

 

 

 

 

 

 

 

 

 

 

 

 

You are using

Press the Save/Print

 

 

the HP 8886

 

 

button on the

 

 

 

 

 

 

camera dock

dock.

 

 

and forgot to

 

 

 

 

 

 

press the Save/

 

 

 

 

 

 

Print button.

 

 

 

 

 

 

 

 

 

 

 

 

 

The memory

Switch the locking tab on

 

 

card is locked

the memory card to the

 

 

(SD cards only)

unlocked position.

 

 

 

 

 

 

 

 

 

The USB

Reboot the computer.

 

 

connection

 

 

 

 

 

 

failed.

 

 

 

 

 

 

 

 

 

 

 

Chapter 7: Troubleshooting and support

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