Problem | Solution | |
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The AOL program | ■ | If AOL opens when you are using another Internet Service Provider (ISP), the PC is still |
comes up even though |
| trying to use AOL for Internet access and you may want to remove the AOL program. |
I’m not using it. |
| To uninstall AOL: |
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| |
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| 1 Click Start on the taskbar. |
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| 2 Click Control Panel. |
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| 3 |
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| 4 Select America Online, click Change/Remove, and then click Yes when the |
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| confirmation window opens. |
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| Note: Removing the AOL program will not cancel your account with AOL. |
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I cannot connect to the | ■ | Verify that your Internet Service Provider (ISP) account is set up properly; contact your |
Internet. |
| ISP for assistance. |
| ■ | Reconnect the modem, verifying connections: modem cable connected to PC modem |
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| connector and to telephone service line jack. Note that your PC may also have a |
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| network interface adapter (also called a network interface card, or NIC) that connects |
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| to a LAN (local area network). Although it looks similar to the modem connector, |
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| the |
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| connector. Do not connect a telephone cable to the NIC. Do not plug a network cable |
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| into a telephone line; doing so may damage the NIC. |
| ■ | Verify that the Web browser is installed and set up to work with your ISP. |
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84 | HP Pavilion home PC |