Troubleshooting

9

driver, and then select the floppy drive as the location to search for the drivers. Make sure the Drivers diskette provided with the CD- Writer Plus is in the floppy drive.

If reconnecting the USB data cable has no effect, click Start on the taskbar, select Settings and then Control Panel. Double-click on Add New Hardware. If the E-USB Bridge is among the devices that Windows finds, select it and click Next. After clicking Finish on the following screen the E-USB Bridge Properties screen will appear. Click on Reinstall Driver. Accept the recommended option that searches for the best driver, and then select the floppy drive as the location to search for the drivers. Make sure the Drivers diskette provided with the CD-Writer Plus is in the floppy drive.

Make sure you are using a self-powered hub

If you are using a USB hub make sure it is of the self-powered type and that it is connected both to a power source and to the computer.

Make sure your computer meets the minimum system

requirements

Does your computer meet the minimum system requirements? (See Minimum System Requirements in the electronic User’s Guide or on the box.)

Check the Readme file, the electronic User’s Guide, and online

information resources

Check the Readme file that came with the CD-Writer Plus drive. To view the Readme file, click the Start button on your taskbar, select Programs, HP CD-Writer Plus, Information, and select Readme.

The electronic User’s Guide contains additional troubleshooting information. To view the User’s Guide click the Start button on your taskbar, select Programs, HP CD-Writer Plus, Information, and select User’s Guide.

Visit the HP CD-Writer web site at http://www.hpcdwriter.com and click on Technical Support to get immediate access to a wealth of up-to-date information 24 hours a day, seven days a week.

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HP 8210E, 8200E manual Make sure you are using a self-powered hub