Returning a Drive

If your Hewlett-Packard product requires repair or replacement, call the appropriate number for your country/region from the list beginning on page 15 to receive instructions.

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HP 8200E, 8210E manual Returning a Drive

Contents

User’s guide HP CD-Writer Plus User’s Guide Laser Safety Table of Contents Contents of the Electronic User’s Guide Maintaining the Data Flow to the Drive About USB DrivesDevice Performance Choosing a Hub Using the Right CableReconnecting the Drive When Should I Use CD-R Recordable or Write-Once Discs? When Should I Use CD-RW ReWritable Discs?About Making CDs Use CD-R discs to When is the DirectCD Software Useful? How do I Make CDs That Can be Read on Other Computers?How do I Make Audio CDs? CD-ROM drives Can I Avoid Swapping Audio CDs In and Out of the Drive? Can I Use the New 80 Minute Audio CDs? Solving Installation Problems TroubleshootingMake sure the CD-Writer Plus is receiving power Things to Try First Check the USB data cable Make sure the USB port is enabledReinstall the drivers if necessary Make sure you are using a self-powered hub Customer Support HP Customer Care Online Your Local Reseller For your computer HP Customer Care by PhoneBefore You Call HP Drive serial number Drive series numberDrive firmware version Operating system and amount of memory RAM installed Drive Self-Diagnostics testComputer brand and model Other CD-ROM or DVD-ROM drives Canada/Europe/Middle East/Africa/Latin America/Asia Pacific For telephone number updatesTelephone Numbers Latin America Asia/Pacific Returning a Drive