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HP 8200E, 8210E Customer Support, HP Customer Care Online, www.hpcdwriter.com, Your Local Reseller

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Customer Support

HP Customer Care Online

www.hpcdwriter.com

Visit the HP CD-Writer web site at http://www.hpcdwriter.com and click on Technical Support to get immediate access to a wealth of up-to- date information 24 hours a day, seven days a week. You will find troubleshooting documents, maintenance and efficiency tips, ideas for using your products and much more.

Your Local Reseller

If you need help with your drive, your local reseller has the latest information regarding HP products and services and can provide support under HP’s comprehensive menu of reseller services. If your reseller is not able to help, you can obtain support from HP directly. The list of telephone numbers begins on page 15.

Contents

HP CD-WriterPlus 8200e/8210e Page Page Table of Contents Contents of the Electronic User’s Guide About USB Drives Device Performance Maintaining the Data Flow to the Drive Using the Right Cable Choosing a Hub Reconnecting the Drive About Making CDs When Should I Use CD-R(Recordable or Write-Once)Discs When Should I Use CD-RW(ReWritable) Discs How do I Make CDs That Can be Read on Other Computers When is the DirectCD Software Useful How do I Make Audio CDs Can I Avoid Swapping Audio CDs In and Out of the Drive Can I Use the New 80 Minute Audio CDs Solving Installation Problems Things to Try First Troubleshooting Page Page Customer Support HP Customer Care Online www.hpcdwriter.com Your Local Reseller HP Customer Care by Phone Phone Support During Warranty After the Warranty Before You Call HP Where to Find This Information Page Telephone Numbers Page Returning a Drive