●Unplug your HP iPAQ from your computer, and then re-connect.

●Uninstall ActiveSync from your computer and then reinstall it. To uninstall ActiveSync from your computer, click Start > Control Panel > Add or Remove Programs > Microsoft ActiveSync. Then click Remove > Yes.

After trying the above solutions if you still do not have any success in solving your connection problem, perform a hard reset on your HP iPAQ using the HP iPAQ Setup Assistant.

You can reinstall your applications on your HP iPAQ after the hard or clean reset is complete by using ActiveSync on your computer. After your HP iPAQ is synchronized properly, go to ActiveSync on your computer and select Tools > Add/Remove Programs, and then select any programs you want to reinstall.

Customized links in WMDC

After connecting your HP iPAQ to a Windows Vista system using WMDC 6.1, an image of HP iPAQ 900 Series Business Messenger pops up on the left of the Windows Mobile Device Center screen. You can set up your HP iPAQ to synchronize the Outlook contacts, e-mail, and other information on your HP iPAQ or just connect the HP iPAQ by skipping the setup process.

After the HP iPAQ synchronizes with your computer, the following links are displayed on your computer:

●Programs and Services●Pictures, Music, and Video●File Management●Mobile Device Settings

To view a list of customized links, navigate to Programs and Services. Click more>> to view additional links for the various HP services and click <<back to go back to the previous screen.

54 Chapter 9 Synchronization