4.Select Startup Repair.
5.Follow the
NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support.
Using f11 recovery tools
CAUTION: Using f11 recovery tools completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11:
1.If possible, back up all personal files.
2.If possible, check for the presence of the HP Recovery partition: click Start,
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, see Using a Windows 7 operating system DVD (purchased separately) on page 103.
3.If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
4.Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5.Follow the
Using a Windows 7 operating system DVD (purchased separately)
To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http:// www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer.
CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD:
NOTE: This process takes several minutes.
1.If possible, back up all personal files.
2.Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads.
3.When prompted, press any keyboard key.
4.Follow the
Windows 7 – Backup and recovery 103
