Problem

Solution

 

 

 

The AOL program

■

If AOL opens when you are using another Internet Service Provider (ISP), the PC is still

comes up even though

 

trying to use AOL for Internet access and you may want to remove the AOL program.

I’m not using it.

 

To uninstall AOL:

 

 

 

 

1 Click Start on the taskbar.

 

 

2 Click Control Panel.

 

 

3 Double-clickAdd or Remove Programs.

 

 

4 Select America Online, click Change/Remove, and then click Yes when the

 

 

confirmation window opens.

 

 

Note: Removing the AOL program will not cancel your account with AOL.

 

 

 

I cannot connect to the

■

Verify that your Internet Service Provider (ISP) account is set up properly; contact your

Internet.

 

ISP for assistance.

 

■

Reconnect the modem, verifying connections: modem cable connected to PC modem

 

 

connector and to telephone service line jack. Note that your PC may also have a

 

 

network interface (also called a network interface card, or NIC) that connects to a

 

 

LAN (local area network). Although it looks similar to the modem connector, the RJ-45

 

 

network connector is not the same. Verify that you are using the modem connector. Do

 

 

not connect a telephone cable to the NIC. Do not plug a network cable into a

 

 

telephone line; doing so may damage the NIC.

 

■

Verify that the Web browser is installed and set up to work with your ISP.

 

 

 

92 HP Pavilion home PC

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HP a210a (ap), a220a (ap) manual Double-clickAdd or Remove Programs
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a210a (ap), a220a (ap) specifications

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