Fault Code

37

6.1 Fault Code Description Chart

The following chart is a quick reference guide for fault codes. The possible causes shown are in no particular order and are for guidance only.

To read a fault code on an integrated model or flat door model refer to the LED Display column on the chart. The LED that has activated on the secondary display indicates which fault code has occurred. To make diagnostics easier, a test handle can be made for use on integrated or flat door products using a cut down handle and a DD605/DD60/DD24 PCB LCD. This will not be able to be used on DD603 products, or a DD603 test handle used on DD605/DD60/DD24 products.

Fault Code

LED Display

Fault

Possible Causes

E1

Rinse LED

The flood sensor in the

Lid not closing

 

 

base has been activated

Overfilling

 

 

for more than 20

Foaming

 

 

seconds.

Not draining

 

 

 

Lid seal damage

 

 

 

• Dispenser or water softener seals leaking

 

 

 

• Damaged water inlet or drain hoses

 

 

 

• Leaking heater plate or motor seals, or

 

 

 

 

drain o-ring seals

 

 

 

• Yoke jammed or broken

 

 

 

• Inlet hose to inlet valve connection loose

 

 

 

• Inlet valve body leak

 

 

 

• Heater plate damaged (chipped enamel)

 

 

 

• Dry E1 - PCB mains filter, harness or

 

 

 

 

connectors, electronic controller.

E2

Delicate LED

The controller has

• Foreign object has jammed the rotor

 

 

not sensed the motor

• The rotor has failed

 

 

rotating

• hall sensor or wiring fault at the hall

 

 

 

 

sensor or controller.

 

 

 

• The hall sensor has failed

 

 

 

• Motor stator winding or connection open

 

 

 

 

circuit.

 

 

 

• The electronic controller has failed.

 

 

 

• PCB mains filter has failed.

E3

Delicate &

The water temperature

• The incoming water is greater than 85 oC

 

Rinse LED’s

has been sensed

 

(185 oF)

 

 

as greater than 85 oC

• The element has failed closed circuit

 

 

(185 oF)

• The temperature sensor on the heater

 

 

 

 

plate has failed.

 

 

 

• The electronic controller has failed

E4

Fast LED

No temperature

• The element is not connected

 

 

increase has been

• The element is failed open circuit

 

 

sensed for about 4 hours

• The temperature sensor has failed

 

 

while element is on.

• The electronic controller has failed

E5

Fast & Rinse

Lid motor current too

• The lid is jammed up or down

 

LED’s

high during start

• The electronic controller has failed

E6

Fast &Delicate

Fan fault

• Check fan harness connector

 

LED’s

 

• Check if fan open or short circuit

 

 

 

• The electronic controller has failed

E7

Fast, Delicate

Detergent diverter fault

Check harness connections

 

& Rinse LED’s

 

• Coil is open circuit

 

 

 

• Coil is short circuit

 

 

 

• The electronic controller has failed

Page 37
Image 37
Fisher & Paykel DD247, DD607 service manual Fault Code, LED Display, Possible Causes, Fast &Delicate, Rinse LED’s