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6.1 Fault Code Description Chart
The following chart is a quick reference guide for fault codes. The possible causes shown are in no particular order and are for guidance only.
To read a fault code on an integrated model or flat door model refer to the LED Display column on the chart. The LED that has activated on the secondary display indicates which fault code has occurred. To make diagnostics easier, a test handle can be made for use on integrated or flat door products using a cut down handle and a DD605/DD60/DD24 PCB LCD. This will not be able to be used on DD603 products, or a DD603 test handle used on DD605/DD60/DD24 products.
Fault Code | LED Display | Fault | Possible Causes | |
E1 | Rinse LED | The flood sensor in the | • | Lid not closing |
|
| base has been activated | • | Overfilling |
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| for more than 20 | • | Foaming |
|
| seconds. | • | Not draining |
|
|
| • | Lid seal damage |
|
|
| • Dispenser or water softener seals leaking | |
|
|
| • Damaged water inlet or drain hoses | |
|
|
| • Leaking heater plate or motor seals, or | |
|
|
|
| drain |
|
|
| • Yoke jammed or broken | |
|
|
| • Inlet hose to inlet valve connection loose | |
|
|
| • Inlet valve body leak | |
|
|
| • Heater plate damaged (chipped enamel) | |
|
|
| • Dry E1 - PCB mains filter, harness or | |
|
|
|
| connectors, electronic controller. |
E2 | Delicate LED | The controller has | • Foreign object has jammed the rotor | |
|
| not sensed the motor | • The rotor has failed | |
|
| rotating | • hall sensor or wiring fault at the hall | |
|
|
|
| sensor or controller. |
|
|
| • The hall sensor has failed | |
|
|
| • Motor stator winding or connection open | |
|
|
|
| circuit. |
|
|
| • The electronic controller has failed. | |
|
|
| • PCB mains filter has failed. | |
E3 | Delicate & | The water temperature | • The incoming water is greater than 85 oC | |
| Rinse LED’s | has been sensed |
| (185 oF) |
|
| as greater than 85 oC | • The element has failed closed circuit | |
|
| (185 oF) | • The temperature sensor on the heater | |
|
|
|
| plate has failed. |
|
|
| • The electronic controller has failed | |
E4 | Fast LED | No temperature | • The element is not connected | |
|
| increase has been | • The element is failed open circuit | |
|
| sensed for about 4 hours | • The temperature sensor has failed | |
|
| while element is on. | • The electronic controller has failed | |
E5 | Fast & Rinse | Lid motor current too | • The lid is jammed up or down | |
| LED’s | high during start | • The electronic controller has failed | |
E6 | Fast &Delicate | Fan fault | • Check fan harness connector | |
| LED’s |
| • Check if fan open or short circuit | |
|
|
| • The electronic controller has failed | |
E7 | Fast, Delicate | Detergent diverter fault | • | Check harness connections |
| & Rinse LED’s |
| • Coil is open circuit | |
|
|
| • Coil is short circuit | |
|
|
| • The electronic controller has failed |