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6.2 Poor Dry Performance
Poor Dry Performance (Non Vented)
| QUESTION | YES | NO |
1 | Is the customer complaining of | Advise customer that due | Go to Question 2. |
| plastic items not drying? | to plastics having a low |
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| thermal mass, these items |
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| give inherently bad drying |
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| performance. |
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2 | Is the customer using rinse aid? | Go to Question 3, | Advise customer that |
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| the use of rinse aid |
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| will improve dry |
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| performance. |
3 | Is the customer using Fast or Eco | Advise customer that | Go to Question 4 |
| cycles? | due to lower final rinse |
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| temperatures, dry |
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| performance is comprised |
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| when using Fast and Eco |
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| cycles (there is less residual |
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| heat for drying at the end |
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| of cycle). |
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4 | Is the rinse aid setting high | Go to Question 5. | Turn the rinse aid up to a |
| enough for the water hardness in |
| higher setting. |
| the area? |
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5 | Using diagnostics, test the rinse |
| Replace dispenser. |
| aid dispenser. Is it dispensing the |
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| correct amount of rinse aid? |
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Poor Dry Performance (Vented Single Product) |
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| Complaint | Answer |
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1 | Customer complaining about | Due to cold ambient conditions, the moist air from | |
| water on the floor after drying | the external vent may cause a mist on the floor, and in | |
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| extreme cold ambient conditions water can drip from | |
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| the external vent. |
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| Gurgling | Has the flap |
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2 | Drying fan not operating | There is a time lag of between | |
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| water condense within the tub before drying starts. |