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Customers Complaint - glasses & cutlery have a cloudy white film on them and/or plates have a
white chalky film on them
How to resolve the
problem.
Pipe Interrupter (Air Break) Function
A critical component in the performance of the water softener is the pipe interrupter air break (PI). There is a certain amount of spray leakage from the PI, which is used to provide water to the salt reservoir.
If the spray is inadequate, there will be insufficient water in the salt reservoir to make brine.
If there is too much spray, then the excess bypasses the water softener and defeats the softening process by pouring untreated water straight into the tub.
To check that the amount of spray is appropriate:-
Fill the salt reservoir with water.
In diagnostics mode, turn on the fill water valve and the motor drain. Water will flow out of the dispenser into the tub, as well as out of the water softener overflow into the tub.
Observe the flow from the water softener overflow (beside the dispenser). There should be a trickle
To check that there is water in the salt reservoir, remove the drawer front and observe the level of water in the tank. (A quick way to check that there is water in the salt reservoir is to remove the salt bung and test the water level by placing your finger down through the opening.)
Detergent or Rinse Aid in the Water Softener
If detergent or rinse aid is poured in to the salt reservoir it will destroy the water softener. This could also happen if the salt bung is left off or falls out. Evidence of this could be white streaks through the resin.
