Fisher & Paykel DD607, DD247 service manual white chalky film on them, More on next page

Models: DD247 DD607

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white chalky film on them

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Customers Complaint - glasses & cutlery have a cloudy white film on them and/or plates have a

white chalky film on them

Cause of problem.

Hard water and not enough detergent being used. Minerals from the

 

water are building up on the dishes or the water softener is not set to

 

the correct water hardness level, or is faulty.

How to resolve the

Once this film forms on the dishes it cannot be removed by normal

problem.

running in the dishwasher. The dishes will need to be cleaned by

 

soaking them in an acidic solution (such as white vinegar and water).

 

Where a Water Softener is not fitted in the product:

 

To prevent the build up re-occurring, the customer will need to fill both

 

the main-wash and pre-wash detergent cups to the top with a power

 

detergent, and we would recommend running on normal cycles, not

 

Eco. There are detergents available to be used with hard water that have

 

a softening agent built in, these powders will work up to moderately

 

hard water.

 

In problem areas with very hard water, the customer may need to

 

use a detergent additive designed for use in hard water areas, or fit a

 

household water softener to the incoming water supply.

 

Where a Water Softener is fitted:

 

Set the water softener for the correct local water supply hardness.

 

Check that the water softener is functioning correctly in diagnostics.

 

C1 Water Softener Diverter Valve

 

In hardware output diagnostics test mode:

 

FU – turn the fill water valve on

 

P2 – turn the motor drain on

 

C1 – water softener diverter valve

 

On – water bypasses the resin tank

 

Off – water flows through the resin tank

 

C2 Water Softener Brine Pump

 

Turn the brine pump on in diagnostics mode. Observe a small quantity

 

of water (approx. 30 ml per min.) flowing out the bottom of the

 

dispenser (drop the dispenser door down to observe this.) Observe a

 

change in the water level (approximately 120ml per 4 min.) in the salt

 

reservoir. The reservoir should pump dry of water in this time.

 

Note: - Fill the salt reservoir with salt (and then water if not already)

 

before performing this test.

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Fisher & Paykel DD607, DD247 service manual white chalky film on them, More on next page