USB Troubleshooting
www.hp.com/support
Problem: (Windows) The Microsoft Add Hardware screen appears.
Action: Cancel all screens. Unplug the USB cable, and then insert the green
HP
Problem: (Windows only) You did not see the screen prompting you to connect the USB cable.
Action: Cancel all screens. Remove, and then
Problem: (Windows only) The Device Setup Has Failed To Complete screen appears.
Action: Unplug the device and plug it in again. Check all connections.
Make sure the USB cable is plugged into the computer. Do not plug the
USB cable into a keyboard or a
