HP dx6100 manual Interpreting Diagnostic

Getting Started

Solving Hardware Installation Problems (Continued)

Problem	Cause	Solution
A new device is not	A plug and play	Use Windows XP Device
recognized as part	board may not	Manager to deselect the
of the system.	automatically	automatic settings for the board
(continued)	configure when	and choose a basic
	added if the default	configuration that does not
	configuration	cause a resource conflict. You
	conflicts with other	can also use Computer Setup to
	devices.	reconfigure or disable devices
		to resolve the resource conflict.
Computer will not	Wrong memory	1.	Review the documentation
start.	modules were used		that came with the system
	in the upgrade or		to determine if you are
	memory modules		using the correct memory
	were installed in the		modules and to verify the
	wrong location.		proper installation.
		2.	Observe the beeps and
			LED lights on the front of
			the computer. See
			“Interpreting Diagnostic
			Lights and Audible Codes”
			on page 23 to determine
			possible causes.
		3. If you still cannot resolve
			the issue, contact Customer
			Support.
Power LED flashes	Memory is installed	1.	Reseat DIMMs. Power on
Red five times, once	incorrectly or is bad.		the system.
every second,		2.	Replace DIMMs one at a
followed by a two
			time to isolate the faulty
second pause, and
			module.
the computer beeps
		3. Replace third-party memory
five times. The beeps
			with HP memory.
continue for five
		4.	Replace the system board.
iterations, then stop.

The LED flashes continue until the problem is resolved.

Getting Started www.hp.com 21