Overview

The PST Import Tools have been developed to allow Administrators to load legacy PST data from local and network file systems into the Integrated Archive Platform (IAP). This reduces the storage capacity requirement placed upon the local and network file systems. This has the additional benefit of storing the email data in a compliant format allowing users, administrators, and compliance officers to search email from the entire enterprise.

This whitepaper discusses the individual components of the PST Import Tools and a number of best practices for the deployment of the PST Import Tools, but should not be used as a substitute for the prerequisites stated in the following section.

Prerequisites

Prior knowledge of the PST Import Tools is essential to better understand the contents of this paper. The reader should, at a minimum, have completed the PST Import Tools training, and have read and understood the PST Import Tools chapter of the Email Archiving software for Exchange (EAsE) 2.1 Administrator Guide, 3rd Edition at:

http://spock.corp.hp.com/Pages.internal/spock2Html.aspx?htmlFile=sw_ilm_rim_msg.internal.html#rimease

This whitepaper also assumes that the reader has a reasonable level of understanding of the IAP and EAsE.

Components

The PST import process is divided into three distinct components: Archive Credentials, PST Loader, and PST Import Monitor. The following sections provide a brief synopsis of each of these components and their associated processes.

Archive Credentials

Setting the archive credentials is the first stage in the PST import process. This is where the credentials used for the remaining processes are configured and verified. The credentials used here are specifically for access to the IAP and the domain within the IAP which will be used as the target for the PST import data. While the account used here does not specifically need to be the same as the HPAEServiceAccount account (which will already have been configured for access to Exchange), it is highly recommended that this account be used. This simplifies the entire end-to-end process and reduces confusion during the configuration of the PST Import Tools.

During the remainder of this document, it is assumed that the HPAEServiceAccount has been configured as described in the HP EAsE 2.1 Administrator Guide – “Creating the archive service account” on page 16. Additionally, the HPAEServiceAccount should be granted the IAP Admin right from the IAP Platform Control Center (PCC) Account Management page.

The archive credentials, once verified, are stored in the registry of the local machine using 128 bit AES Encryption. This provides a secure method for storing the account information, thus preventing it from being modified or viewed by users.

PST Loader

Creating the configuration files is the second stage in the PST import process. This is accomplished using the PST Loader. This utility is used to create a “combined” version of the default HP EAsE PST Importer.ini file – this file is created the first time PST Loader is used and some default values are defined which can then be (and are) overwritten for individual configurations, resulting in the

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