My receiver can’t find my access point
•Verify that your access point is not broadcasting silently.
•Try moving the receiver closer to your access point.
•Check your WEP settings. See “wireless encryption” on page 42.
My media receiver has no antenna
•Some receiver models support only wired networks. An antenna is only required for wireless network support. If you need support for a wireless network, purchase a media receiver with wireless capability, such as the hp digital media receiver ew5000.
My receiver finds my access point, but won’t connect
•Most likely your WEP settings are incorrect. See “wireless encryption” on page 42.
•Try resetting the power on the access point.
How do I reset my media receiver?
•Under normal circumstances, you should not need to reset your receiver. However, to fully reset the media receiver, disconnect the power adapter from the back. Wait a few seconds, then plug the power back in.
What version of software do I have?
•From the main home screen, press the options button and select Preferences. The software version will be listed.
48hp digital media receiver