And, if Necessary:

Get Repair

Consumer Replaceable Parts

You can easily replace some of the HP Digital Media Receiver parts yourself, (i.e. remote control or cables). This is the fastest method of repair, as many times we can send the part directly to your home or business in a few days. We pay the shipping and handling. This service is free for the duration of the hardware warranty period.

HP Unit Exchange Service

If you encounter a hardware failure in the product itself, we will send you a refurbished replacement unit. You return the defective unit to us. We pay the shipping and handling both ways. This service is free for the duration of the hardware warranty period.

The Legal Language

Hewlett-Packard Limited Warranty Statement

DURATION OF LIMITED WARRANTY

Hardware:

Original Systems - 1 year

Replacement Systems - For the duration of original product warranty or 90 days, whichever is longer

Technical phone assistance to diagnose potential hardware issues - 1 year

HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase.

Original Systems - 1 year

Replacement Systems - For the duration of the original product warranty or 90 days, whichever is longer.

If HP receives notice of such defects during the warranty period, HP will replace products that prove to

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