HP Warranty and License Information

HP Customer Care

Easy to reach. Easy to use. HP Customer Care is our promise to help you get the most from owning your HP Digital Media Receiver. By Web, phone, or through your local retailer, you'll find what you need. And you'll find it fast. Be sure to register your HP Digital Media Receiver to get the full benefits of HP Customer Care. The brief information you provide helps HP Customer Care respond to you faster with more personalized proactive support options.

Problems? HP Will Help

Your new HP Digital Media Receiver is built to work now - and for many years to come. But, it is a complex, and sometimes things go wrong. If that happens to your product, Hewlett-Packard is ready to help. Here's how.

What to Do First:

See What You Can Do

There's lots of helpful information included with your HP Digital Media Receiver. The HP At Home Web site, www.hp.com/cposupport, has updated software, tips and tricks, common problems, and solutions.

What to Do Next:

Call HP Customer Care Center

Finally, if these steps don't help, you can reach a real, knowledgeable human by calling the HP Customer Care Center at 1-208-323-2551 in the U.S., and

1-905-206-HOME (1-905-206-4663) in Canada. Technical phone assistance to help diagnose potential hardware issues is free for the duration of the hardware warranty period. The HP Customer Care Center is available 24 hours a day and 7 days a week.

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