Maintenance and Service Guide
HP EliteBook 8730w Mobile Workstation
Copyright 2008 Hewlett-Packard Development Company, L.P
MSG revision history
Revision
Publication date
Description
iv MSG revision history
Safety warning notice
vi Safety warning notice
Table of contents
Grounding guidelines
6 Specifications
8 Backup and recovery
7 Screw listing
9 Connector pin assignments
10 Power cord set requirements
11 Recycling
Index
1 Product description
P8600 2.40-GHz processor 3-MB L2 cache, 1066-MHz FSB
P8400 2.26-GHz processor 3-MB L2 cache, 1066-MHz FSB
T9550 2.66-GHz processor, 6-MB L2 cache, 1066-MHz FSB
2 Chapter 1 Product description
Category
Description
Memory
Supports external USB diskette drive only
4 Chapter 1 Product description
Serviceability
Category
Description
Supported
2 External component identification
Display
Top components
Pointing devices
Lights
8 Chapter 2 External component identification
Battery light
Buttons, switches, and fingerprint reader
10 Chapter 2 External component identification
Wireless button
Keys
12 Chapter 2 External component identification
Front components
Front components
Left-side components
14 Chapter 2 External component identification
Rear component
Right-side components
Bottom components
16 Chapter 2 External component identification
Wireless antennae
Service tag
3 Illustrated parts catalog
Computer major components
Computer major components
20 Chapter 3 Illustrated parts catalog
For use in Switzerland
22 Chapter 3 Illustrated parts catalog
480985-001
Display assembly components
24 Chapter 3 Illustrated parts catalog
Plastics Kit
Cable Kit
1 RJ-45 jack cable 2 RJ-11 jack cable 3 Bluetooth cable
26 Chapter 3 Illustrated parts catalog
4 Microphone extension cable
Mass storage devices
Miscellaneous parts
Mass storage devices
Sequential part number listing
28 Chapter 3 Illustrated parts catalog
Sequential part number listing
30 Chapter 3 Illustrated parts catalog
Spare part
Description
number
Page
32 Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures
Preliminary replacement requirements
Service considerations
Tools required
Cables and connectors
Drive handling
Grounding guidelines
Electrostatic discharge damage
Packaging and transporting guidelines
Workstation guidelines
Equipment guidelines
Material
Voltage protection level
Unknown user password
Component replacement procedures
Serial number
Computer feet
40 Chapter 4 Removal and replacement procedures
Battery
Display inverter or ambient light sensor
Component replacement procedures
44 Chapter 4 Removal and replacement procedures
9. Remove the display inverter or ambient light sensor
Hard drive
Description
Spare part number
46 Chapter 4 Removal and replacement procedures
6. Remove the hard drive 4 from the hard drive bay
Reverse this procedure to reassemble and install the hard drive
Component replacement procedures
8. Lift the bracket 2 straight up to remove it from the hard drive
Bluetooth module
Memory module
Reverse this procedure to install the memory module
50 Chapter 4 Removal and replacement procedures
WLAN module
Reverse this procedure to install the WLAN module
52 Chapter 4 Removal and replacement procedures
Optical drive
Reverse this procedure to reassemble and install an optical drive
54 Chapter 4 Removal and replacement procedures
7. Remove the optical drive bracket
Keyboard
56 Chapter 4 Removal and replacement procedures
3. Turn the computer right-side up, with the front toward you
7. Remove the keyboard Reverse this procedure to install the keyboard
Component replacement procedures
RTC battery
Switch cover
7. Remove the switch cover 3 by lifting it straight up
Reverse this procedure to install the switch cover
60 Chapter 4 Removal and replacement procedures
Graphics card heat sink
a. Battery see Battery on page b. Keyboard see Keyboard on page
c. Switch cover see Switch cover on page d. Fan see Fan on page
Reverse this procedure to install the graphics card heat sink
Component replacement procedures
Graphics card
e. Graphics card heat sink Graphics card heat sink on page
a. Battery see Battery on page b. Keyboard see Keyboard on page
c. Switch cover see Switch cover on page d. Fan see Fan on page
Reverse this procedure to install the graphics card
Component replacement procedures
Processor heat sink
a. Battery see Battery on page b. Keyboard see Keyboard on page
c. Switch cover see Switch cover on page d. Fan see Fan on page
e. Graphics card heat sink Graphics card heat sink on page
Reverse this procedure to install the processor heat sink
Component replacement procedures
Processor
f. Processor heat sink see Processor heat sink on page
a. Battery see Battery on page b. Keyboard see Keyboard on page
c. Switch cover see Switch cover on page d. Fan see Fan on page
Reverse this procedure to install the processor
Component replacement procedures
2. Lift the processor 2 straight up and remove it
Display assembly
4. Remove the PM2.5×4.0 screw 3 from the battery bay
Component replacement procedures
7. Disconnect the microphone cable 2 from the system board
12. Lift the display assembly 3 straight up and remove it
72 Chapter 4 Removal and replacement procedures
9. Disconnect the camera cable 2 from the system board
10. Remove the PM2.5×4.0 screw 1 from the left display hinge
Page
74 Chapter 4 Removal and replacement procedures
Reverse this procedure to reassemble and install the display assembly
Component replacement procedures
c. Switch cover see Switch cover on page
d. Display see Display assembly on page
Camera module
a. Battery see Battery on page b. Keyboard see Keyboard on page
Reverse this procedure to install the camera module
Component replacement procedures
d. Display assembly see Display assembly on page
Top cover
a. Battery see Battery on page b. Keyboard see Keyboard on page
c. Switch cover see Switch cover on page
Component replacement procedures
4. Turn the computer right-side up, with the front toward you
Reverse this procedure to install the top cover
80 Chapter 4 Removal and replacement procedures
7. Lift the front edge of the top cover 1 until it rests at an angle
9. Remove the top cover
Media card reader/audio board
e. Top cover see Top cover on page
a. Battery see Battery on page b. Keyboard see Keyboard on page
c. Switch cover see Switch cover on page
a. Battery see Battery on page
d. Switch cover see Switch cover on page
e. Display assembly see Display assembly on page
USB/eSATA board
Speaker assembly
a. Battery see Battery on page b. Keyboard see Keyboard on page
c. Switch cover see Switch cover on page
d. Display assembly see Display assembly on page
f. Speaker assembly see Speaker assembly on page
Modem module
a. Battery see Battery on page b. Keyboard see Keyboard on page
c. Switch cover see Switch cover on page
a. Battery see Battery on page b. Hard drive see Hard drive on page
c. Bluetooth module see Bluetooth module on page
System board
d. Optical drive see Optical drive on page
f. Switch cover see Switch cover on page g. Fan see Fan on page
k. Display assembly see Display assembly on page
m. Speaker assembly see Speaker assembly on page
e. Keyboard see Keyboard on page
Component replacement procedures
3. Disconnect the modem cable from the system board
4. Disconnect the microphone cable from the system board
ExpressCard assembly
a. Battery see Battery on page b. Hard drive see Hard drive on page
c. Bluetooth module see Bluetooth module on page
f. Switch cover see Switch cover on page g. Fan see Fan on page
n. System board see System board on page
k. Display assembly see Display assembly on page
m. Speaker assembly see Speaker assembly on page
j. Processor heat sink see Processor heat sink on page
6. Remove the ExpressCard assembly from the system board
Reverse this procedure to install the ExpressCard assembly
90 Chapter 4 Removal and replacement procedures
5 Computer Setup
Starting Computer Setup
Using Computer Setup
Navigating and selecting in Computer Setup
Restoring factory settings in Computer Setup
Computer Setup menus
File menu
Security menu
94 Chapter 5 Computer Setup
Diagnostics menu
Computer Setup menus
System Configuration menu
96 Chapter 5 Computer Setup
Enable/disable secondary battery fast charge enabled by
Enable/disable the Notebook Multibay device enabled by
98 Chapter 5 Computer Setup
6 Specifications
Computer specifications
17.0-inch, WUXGA+WVA display specifications
100 Chapter 6 Specifications
17.0-inch, WSXGA+WVA display specifications
17.0-inch, WSXGA+WVA display specifications
17.0-inch, WXGA+WVA display specifications
102 Chapter 6 Specifications
Hard drive specifications
Hard drive specifications
Blu-ray ROM DVD+/-RW SuperMulti DL Drive specifications
104 Chapter 6 Specifications
Access time
Applicable disc
Read
Write
DVD-ROM Drive
106 Chapter 6 Specifications
System DMA specifications
System memory map specifications
System DMA specifications
System interrupt specifications
108 Chapter 6 Specifications
System I/O address specifications
System I/O address specifications
110 Chapter 6 Specifications
System function shipping configuration
I/O address hex
7 Screw listing
Phillips PM3.0×4.0 screw
Phillips PM2.5×9.0 captive screw
Phillips PM2.0×6.0 screw
Where used 2 screws that secure the ExpressCard to the system board
Phillips PM2.0×6.0 screw
Phillips PM2.0×7.0 screw
114 Chapter 7 Screw listing
Phillips PM2.5×4.0 screw
Where used 2 screws that secure the modem module to the system board
Phillips PM2.5×4.0 screw
Where used 3 screws that secure the top cover to the base enclosure
Where used 2 screws that secure the top cover to the system board
116 Chapter 7 Screw listing
Where used 2 screws that secure the WLAN module to the computer
Where used 2 screws that secure the graphics card to the system board
Phillips PM2.5×4.0 screw
118 Chapter 7 Screw listing
Torx T8M2.5×6.0 screw
120 Chapter 7 Screw listing
Where used
Phillips PM2.0×5.0 captive screw
Phillips PM2.5×11.0 captive screw
122 Chapter 7 Screw listing
Phillips PM2.0×3.0 screw
Where used 3 screws that secure the fan to the base enclosure
Phillips PM2.0×3.0 screw
Phillips PM3.0×10.0 captive screw
Where used 8 screws that secure the display brackets to the display
124 Chapter 7 Screw listing
Phillips PM3.0×10.0 captive screw
Color
Quantity
Length
Torx TM2.5×9.0 screw
Where used 4 screws that secure the heat sink to the computer
Where used One screw that secures the top cover to the computer
126 Chapter 7 Screw listing
Where used 12 screws that secure the top cover to the base enclosure
Where used One screw that secures the top cover to the base enclosure
Torx TM2.5×9.0 screw
Black Phillips PM2.0×3.0 broad head screw
Where used 3 screws that secure the switch cover to the computer
128 Chapter 7 Screw listing
8 Backup and recovery
Backup and recovery in Windows Vista
Overview
Backing up your information
Performing a recovery
1. Select Start All Programs Maintenance Backup and Restore Center
Using the Windows recovery tools
Using f11
1. Click Start All Programs Maintenance Backup and Restore Center
4. Select Repair your computer
Backup and recovery in Windows XP
Using a Windows Vista operating system DVD purchased separately
6. Select Repair your computer
Overview
1. Click Start All Programs Accessories System Tools Backup
Performing a recovery
Backing up your information
Recovering your information
Recovering the operating system and programs
3. Click Restore files and settings, and then click Next
9 Connector pin assignments
1394
Signal
Audio-in microphone
Audio-out headphone
External monitor
136 Chapter 9 Connector pin assignments
Signal
External monitor
HDMI
138 Chapter 9 Connector pin assignments
RJ-11 modem
RJ-45 network
RJ-11 modem
Universal Serial Bus
140 Chapter 9 Connector pin assignments
10 Power cord set requirements
Requirements for all countries and regions
Requirements for specific countries and regions
142 Chapter 10 Power cord set requirements
Battery
11 Recycling
Display
Perform the following steps to disassemble the display assembly
3. Remove the display bezel
144 Chapter 11 Recycling
6. Remove the display panel assembly 2 from the display enclosure
7. Turn the display panel assembly upside down
Display
10. Remove the display panel frame 2 from the display panel
12. Lift the top edge of the backlight cover 2 and swing it outward
13. Remove the backlight cover
14. Turn the display panel right-side up
16. Turn the display panel upside down
17. Remove the backlight frame from the display panel
Display
18. Remove the backlight from the backlight frame
19. Disconnect the display panel cable 1 from the LCD panel
21. Release the LCD panel 3 from the display rear panel
23. Remove the LCD panel 24. Recycle the LCD panel and backlight
Symbols/Numerics
Index
Page
J jacks
Page
