Using SystemWizard

If you have a system component that isn’t working, and you tried the suggestions in this chapter, refer to SystemWizard. To locate SystemWizard:

1Double-click the HP Support Center icon on the desktop.

2Click System Maintenance.

3Click SystemWizard.

4Follow the directions given.

Calling HP Support

If you need further support, call the HP Customer Care Center (24 hours a day, 365 days a year).

If you can, have your support ID number ready. To find your support ID number, either press Alt+Ctrl+S or:

1Double-click the HP Support Center icon on the desktop.

2Click Technical Support.

3Click My HP Pavilion’s Support Number.

If your computer is completely nonfunctional, call the HP Customer Care Center at

1-208-323-HOME (1-208-323-4663).

Chapter 5 • Troubleshooting

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