2Starting Out with HP

To help you get started, HP provides simple solutions for discovering your software, learning Windows 95, getting support, and using the Internet. The following table describes these solutions.

Note: Your computer is shipped with Windows 95. Hewlett-Packard does not support Windows NT on the Pavilion.

Topic

HP Solution

What It Does

Discovering

My Software

This folder contains descriptions of various preinstalled applications HP provides on your PC. Look

your software

folder

here to learn a little about the applications before using them.

Learning

Personal

Personal Guide teaches you about Windows 95—folders, documents, shortcuts, and Windows

Windows 95

Guide

Explorer. It gives you answers to frequently asked Windows 95 questions, and also gives you quick

 

 

access to the Internet and the HP Support Center.

Getting HP

HP Support

The HP Support Center provides you with online documentation, tutorials, diagnostics, system tools,

support

Center

and answers to frequently asked questions. Check your disk for viruses, make more room on your

 

 

hard drive, recover lost or damaged HP programs, and contact technical support personnel from the

 

 

HP Support Center. An online diagnostic tool (SystemWizard) will take you through a sequence of

 

 

questions for problem identification and offer possible solutions. If you don’t solve the problem this

 

 

way, whatever you have tried so far is recorded for your support person to look at when you call.

Using the

Internet

An Internet service provider has been provided. Upon registration, you will receive 50 free hours to

Internet

Access

use the Internet with HP’s customized browser. Be sure to explore the HP At Home Web site,

 

 

designed for HP Pavilion PC owners. To access the Internet, double-click the Internet Access icon

 

 

on your Windows 95 desktop.

The following sections describe the solutions in more detail.

Chapter 2 Starting Out with HP

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