Problem

Solution

 

 

 

The webcam buttons are not

￿

Look in the Windows System Tray for the HP Button Manager

working properly

 

icon. If you don’t see the HP Button Manager icon, then open the Start

 

 

 

 

menu and click HP Button Manager to restart the application.

 

￿ On Windows XP computers, check to see if the USB Video Device

 

 

application and ArcSoft WebCam Companion are both running. If so,

 

 

close both of these applications, and then press the Snapshot button. To

 

 

avoid this problem in the future, do not open the USB Video Device in

 

 

My Computer. Instead, use the ArcSoft applications that came with your

 

 

webcam.

 

I hear an echo or feedback in On Windows XP computers (Classic view):

the speakers

1

Click Start > Control Panel > Sounds and Audio Devices.

 

 

2

Click the Audio tab.

 

3

Under Sound playback, click Volume, and drag the Master Volume

 

 

slider to adjust the speaker volume.

 

4

Under Sound recording, click Volume, and drag the Microphone slider

 

 

to adjust the microphone volume.

 

On Windows Vista computers (Classic view) or Windows 7

 

computers (Large icons or Small icons view):

 

1

Open the Start menu and then click Control Panel > Sound.

 

2

Click the Playback tab.

 

3

Select the Speaker you are using and then click Properties.

 

4

Click the Levels tab and drag the sliders to adjust the output level.

 

5

Click the Recording tab.

 

6

Select the Microphone you are using and then click Properties.

 

7

Click the Levels tab and drag the sliders to adjust the input level.

 

 

The webcam audio is not

From the Video Capture screen, select the resolution list in the upper-right

synchronized with the

corner, and set the video resolution to 640x480 to synchronize the video and

webcam video

audio. After synchronizing the audio and video, try increasing the resolution to

 

the next level. If the problem recurs, go back to the previous resolution setting.

 

 

 

HP Webcam HD 5210 User’s Guide 19

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Image 23
HP HD 5210 manual Click Start Control Panel Sounds and Audio Devices, On Windows Vista computers Classic view or Windows