Problem

I am having trouble using the webcam with Skype

Solution

1Check for updates to make sure you installed the latest version of Skype.

2Check the microphone setting in Audio Settings and the webcam setting in Video Settings. They should be set to USB Video Device (Windows XP) or HP Webcam HD 5210 (LR374AA) (Windows Vista or Windows 7).

I see a blank screen with static when I run Skype

After you place the call, make sure the video device is set to USB Video Device (Windows XP) or HP Webcam HD 5210 (LR374AA) (Windows Vista or Windows 7).

The webcam microphone

1

On the menu bar, select Call > Audio Settings.

does not work with Skype

2

Make sure the microphone device is set to USB Video Device

 

 

 

(Windows XP) or HP Webcam HD 5210 (LR374AA) (Windows Vista

 

 

or Windows 7).

 

3

Drag the Microphone Volume slider towards High to increase the

 

 

volume level.

 

4

Click Save. Retry your call.

 

 

I have more than one USB

You have more than one video device connected to your PC. Try selecting each

Video Device option. Which

option and then attempt to use your webcam. If the webcam works, you found

one should I use?

the right option. If the webcam doesn’t work, try another option until you find

 

the one associated with your webcam.

 

 

 

Still need help? Please refer to the warranty that came with your webcam for support phone numbers and Web site information.

20HP Webcam HD 5210 User’s Guide