Problem
I am having trouble using the webcam with Skype
Solution
1Check for updates to make sure you installed the latest version of Skype.
2Check the microphone setting in Audio Settings and the webcam setting in Video Settings. They should be set to USB Video Device (Windows XP) or HP Webcam HD 5210 (LR374AA) (Windows Vista or Windows 7).
I see a blank screen with static when I run Skype
After you place the call, make sure the video device is set to USB Video Device (Windows XP) or HP Webcam HD 5210 (LR374AA) (Windows Vista or Windows 7).
The webcam microphone | 1 | On the menu bar, select Call > Audio Settings. |
does not work with Skype | 2 | Make sure the microphone device is set to USB Video Device |
| ||
|
| (Windows XP) or HP Webcam HD 5210 (LR374AA) (Windows Vista |
|
| or Windows 7). |
| 3 | Drag the Microphone Volume slider towards High to increase the |
|
| volume level. |
| 4 | Click Save. Retry your call. |
|
| |
I have more than one USB | You have more than one video device connected to your PC. Try selecting each | |
Video Device option. Which | option and then attempt to use your webcam. If the webcam works, you found | |
one should I use? | the right option. If the webcam doesn’t work, try another option until you find | |
| the one associated with your webcam. | |
|
|
|
Still need help? Please refer to the warranty that came with your webcam for support phone numbers and Web site information.
