Troubleshooting

Wi-Fi

Use the following suggestions to troubleshoot problems with Wi-Fi issues and your iPAQ Pocket PC. For more information on Wi-Fi, refer to Chapter 8, “Using Wi-Fi.”

Problem Solution

I cannot connect to an access point.

■Be sure the Wi-Fi is on.

■Be sure the device identified the network you want to connect to.

■Be sure you provided any necessary authentication keys if prompted by the system.

■Be sure your iPAQ Pocket PC is within range of the access point.

I am connected to an access point, but I cannot browse the Internet.

If the wireless network you are connected to connects to Work, the network may require a proxy. To set up the proxy:

1.Ask your network administrator for the proxy settings.

2.Tap Start > Settings > Connections tab > Connections icon > Set up my proxy server.

3.Refer to “Setting Up Proxy Server Settings” in Chapter 8 for more information.

I do not see my wireless network on my iPAQ Pocket PC.

Your wireless network could be a non-broadcasting network.

1.Tap Start > Settings > Connections tab > Connections icon > Settings.

2.Tap the Advanced tab > Select Networks.

3.Follow the instructions on the screen.

My data transfer If Bluetooth is on, turn it off. rate is too low.

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User’s Guide

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