HP HX2000 Bluetooth

Troubleshooting

Bluetooth

Use the following suggestions to troubleshoot problems with Bluetooth on your iPAQ Pocket PC. For more information on Bluetooth, refer to Chapter 9, “Using Bluetooth.”

Problem Solution

Icannot discover another device.

■Be sure Bluetooth is turned on.

■Move closer to the device.

■Be sure the device you are attempting to connect to is on and allows access to being discovered by other devices.

	I can see other	■ Be sure the other device has not restricted your access.
	devices, but I	■ Try initiating pairing from the other device. Some
	cannot connect	■ Try initiating pairing from the other device. Some
	cannot connect	Bluetooth-enabled device can only initiate pairing and
	or exchange	Bluetooth-enabled device can only initiate pairing and
	or exchange	cannot respond to pairing requests from other devices.
	data with them.	cannot respond to pairing requests from other devices.
	data with them.

	Other devices	■ Be sure Bluetooth is turned on.
	cannot find or	■ Move closer to the device.
	connect to my	■ Move closer to the device.
	connect to my	■ Be sure you have not restricted other devices from
	device.	■ Be sure you have not restricted other devices from
		finding yours.
		■ Check your Bluetooth settings to ensure you have
		allowed your device to be discovered and others to
		connect.

		(Continued)

User’s Guide

12–10

Contents

User’s Guide Page Contents 1 Getting to Know Your iPAQ Pocket PC 2 Synchronizing with Your Computer 3 Managing the Battery 4 Learning the Basics 5 Learning Input Methods 6 Applications 7 Using Security Features 8 Using Wi-Fi(not available on all models) 9 Using Bluetooth 10Connecting to the Internet 11Expansion Cards 12 Troubleshooting A Regulatory Notices B Specifications Getting to Know Your iPAQ Pocket PC Using the Stylus Aligning the Screen Setting the Date and Time Setting the Time for Home and Locations You Are Visiting From the Start menu, tap Settings > System tab > Clock & Alarms icon Clock Home Visiting Entering Owner Information Resetting the Device Performing a Hard Reset iTask Removing/Replacing the Flip Cover Routine Care Traveling with your Pocket PC iPAQ Wireless > All Off Synchronizing with Your Computer Using Microsoft ActiveSync Setup Wizard Page Synchronizing Your Pocket PC with Your Computer Using the Infrared Connection Copying Files Installing Programs Backing up and Restoring Files Sending and Receiving E-mail Requesting Meetings Managing the Battery Installing the Battery Page Page Removing the Battery Charging with the AC Adapter Page Charging with the HP Desktop Cradle and AC Adapter Charging with the HP Desktop Cradle and USB Cable Manually Checking the Battery Charge Level Power Saving Tips > Advanced Start > Programs > Windows Media > Tools > Settings > Buttons Select Function Screen Toggle Changing the Backlight Settings Start > Settings > System Backlight 1.Tap Start > Settings > System tab > Backlight External Power Disabling Buttons 1.Tap Start > Settings > Personal tab > Buttons 2.Tap the Lock tab and check Disable all buttons except power button Learning the Basics Using the Today Screen Navigation Bar and Command Bar New Input panel Status Icons Pop-UpMenus Creating Information Customizing the Today Screen Settings Today 1.Tap Start > Settings > Personal tab > Today 2.Select Use this picture as the background checkbox Browse Items Changing the Screen Orientation Opening and Closing Applications Installing Applications Deleting Applications Backing Up Information Using the iPAQ FIle Store Folder 2.Tap Start > Programs > File Explorer > My Device > iPAQ File Store Learning Input Methods Using Input Software 1.Tap Start > Settings > Personal tab > Input 2.Tap the Word Completion tab Suggest Words When Entering Text Using the On-ScreenKeyboard Input Panel Keyboard Writing with the Stylus and the Letter Recognizer 2.Tap Letter Recognizer ABC abc Writing with the Stylus and Microsoft Transcriber Drawing and Writing on the Screen 1.Tap Start > Programs > Notes > New Pen Converting Writing to Text Applications Software Available on the HP iPAQ Pocket PC Start Today Start Programs Page Start > Settings Personal Page Page Connections Removing Applications Using TodayPanel Lite Page Using HP Image Zone Page Viewing Thumbnail Photos 1.Tap Start > Programs > HP Image Zone Open Viewing a Photo Full-Screen View Image Viewing a Slideshow 2.Tap Tools > View Slideshow Sequence— Printing Photos 3.Tap File > Print 4.Select Print Manager or HP Instant Share Printing and tap Next HP Image Zone Help Attaching a Sound File to a Photo Cassette Record Sound Stop Backing Up and Restoring Using iTask To start iTask, tap Start > Programs > iTask Using Security Features Using HP ProtectTools Setting Up Security 1.Tap Start > Settings > Personal tab >HP ProtectTools Yes Lock Settings Lock Strong alphanumeric Fingerprint— Fingerprint OR Fingerprint AND Fingerprint OR Strong 7.From the Fail-SafeSettings screen: Pause before retrying question 8.Tap Next 9.From the Encryption Settings screen: Lite 10.Tap Next OK More Information Set up Passwords Unlocking Your Pocket PC Encrypting/Decrypting Data Page Lock Device Logoff Change Passwords Manage Encrypted Folders Manage Security Settings Using the Fingerprint Reader (not available on all models) Finish Enrolling a Fingerprint Page Page Using Wi-Fi(not available on all models) Getting Acquainted with Wi-Fi Powering Wi-FiOn or Off iPAQ Wireless Wi-Fi Automatically Connecting to a Network Network Indicator Connect Manually Entering New Network Settings Add New General Network Name Connects to: (The Internet Managing Wireless Network Settings Monitoring Signal Strength and Status Advanced Network Settings Wi-FiTerms Page Page Looking Up an IP Address Edit New Dialing Rules Exceptions Changing DNS and WINS Settings Name Servers Setting Up VPN Server Connections 3.Under My Work Network, tap Add a new VPN server connection Make New Connection Changing VPN Server Connections Task 3.Under My Work Network, tap Manage existing connections > VPN tab Edit Host name/IP Starting VPN Server Connections Setting Up Proxy Server Settings 3.Tap the Connections icon (or ) > Settings > Task tab Wi-FiSecurity Protocol Utilities Retrieve Certificate LEAP Registration Utility 1.Tap Start > Settings > Connections tab > LEAP Edit Delete Using Bluetooth Getting Acquainted with Bluetooth Understanding Terms The Term Means Powering Bluetooth On or Off Working with Bluetooth Settings Opening Bluetooth Settings Setting Accessibility Properties Enabling Bluetooth Services Automatically Enabling Service File Transfer Advanced Settings Information Exchange Advanced Settings Serial Port Advanced Settings Hands Free Advanced Settings Requiring Authorization to Access Services Requiring a Passkey or Bond Setting a Shared Folder Understanding Profiles Creating a Profile Activating a Profile Saving Bluetooth Configuration Settings in a Profile Renaming a Profile Deleting a Profile Working with Bluetooth Manager Opening Bluetooth Manager Locating and Selecting a Device Pairing Devices Unpairing Devices Connecting to Other Devices Identifying the Communications Port Establishing an ActiveSync Connection Bluetooth > Manager 2.Tap New > ActiveSync via Bluetooth > Next Establishing a Serial Connection Dial-UpNetworking Using Dial-UpNetworking Working with Files Creating a File Transfer Connection Sending Files Creating a Folder on a Remote Device Receiving a File from a Remote Device Deleting a File from a Remote Device Setting Up Your Business Card Information Sending Business Cards Requesting Business Cards Exchanging Business Cards Opening a Connection Creating a Shortcut Deleting a Shortcut Viewing Shortcuts Connecting to the Internet Connecting to a Private Network Entering an Internet Address Using a Favorites List Expansion Cards Installing a Secure Digital (SD) Expansion Card Removing a Secure Digital (SD) Expansion Card Installing a Compact Flash (CF) Expansion Card Removing a Compact Flash (CF) Expansion Card Viewing the Content of Memory Cards Troubleshooting Common Problems Page Page Problem Solution ActiveSync Page Expansion Cards Wi-Fi Page Bluetooth Page Regulatory Notices Federal Communications Commission Notice Modifications Cables Canadian Notice Japanese Notice Korean Notice European Union Regulatory Notice Page Notice for Use in France and Italy Italy: France: Battery Warning Equipment Warning Airline Travel Notice Wireless Notices Japanese Regulatory Wireless Notice Brazilian Regulatory Wireless Notice Specifications System Specifications Page Physical Specifications Operating Environment