Troubleshooting
Problem | Solution |
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No display LED on the front panel. | Power cord plug in correctly. | |
No power supply |
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No Picture | Ensure that the STB is switched on. | |
| Check connection and correct. | |
| Check channel and video output and correct | |
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Poor picture quality | Check the signal level, if this is low then try adjusting the | |
| alignment of your dish. | |
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No Sound | Check the volume level of the TV and STB. | |
| Check the mute status of the TV and STB. | |
| Check the connection of audio cord. | |
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Remote Control does not operate | Point remote control directly towards the receiver. | |
| Check and replace batteries. | |
| Check that nothing blocks the front panel. | |
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Service is not running or scrambled. | Check the whether the Common Interface module and | |
| smart card is correctly inserted. | |
| Check that the smart card is appropriate for the selected ser- | |
| vice. |
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You have forgotten your secret PIN code. | Refer to Change PIN code(Page 37) of | |
| this owner’s manual. | |
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49DIGITAL SATELLITE RECEIVER