Troubleshooting (continued)
Problem | Solution |
PIP does not operate. | Check the cable connections. If there |
| is a digital video source connected, |
| PIP will not operate. PIP is always the |
| inset picture, data will always be the |
| background picture. |
Remote control does not | The three AAA batteries may need to |
operate | be replaced. |
Remote mouse does not | 1. Make sure the |
operate computer. | connected to both the computer |
| and the Multimedia Adapter. Do |
| not connect both the USB and |
| RS232 connectors to the |
| computer at the same time. The |
| USB connector is the preferred |
| connector. |
| 2. If the RS232 connection is being |
| used, the remote control does not |
| function until the serial port is |
| initialized. You may need to |
| restart the computer to initialize |
| the serial port. |
Compatibility issues with | Refer to Appendix C “Flash ROM |
equipment attached to the | Upgrade” for more information. |
projector. | If this does not resolve the problem, |
| contact your Compaq authorized |
| service provider or call Compaq |
| Customer Support for help. Refer to |
| the “Contacting Customer Support” |
| manual included in the projector |
| documentation kit for a complete list of |
| customer support numbers to call. |
Image size is too small/large.
Adjust the manual zoom until the image is the desired size.
Troubleshooting